Kathleen Ruiz
Riverside,CA
Summary
A hard-working individual looking for a challenging position where I can showcase my skills and contribute to the organization's growth.
Overview
32
32
years of professional experience
Work History
Technician I, Supply Chain
Pomona Valley Hospital Medical Center
01.2022 - Current
- Putaway inventory supplies to different units in the hospital
- Place orders to the warehouse for PAR inventory
Receiving Clerk
Nordstrom Fulfillment Center
03.2020 - Current
- Ensure inventory and orders are accurately audited, processed, assembled, efficiently packed and shipped.
- Receive and count stock items, and record data manually or using a computer.
- Process sheets for discrepancies and pull them to be RTV’d or put on the conveyor to be picked.
Side Cook /Dishwasher
Longhorn Steakhouse
08.2022 - 05.2024
- Help cooks in completing prep and storage of food items.
- Stock supplies for our services and cooks.
- Cleaning dishes, utensils, glassware, pots and pans and assist with silverware rolling.
- Ensure all food safety and sanitation standards are met.
- Work as a team to deliver a great dining experience for Guests.
Mailroom Coordinator
Pomona Valley Hospital Medical Center
03.1993 - 12.2021
- Service and process mail and letters through USPS, FedEx, and Certified Mail.
- Process department budget, expense reports, and changes within Post Office Regulations.
- Maintain records and log in all certified mail.
- Manage outbound Opti-Freight product returns.
- Maintain inventory of all medical and nursing supply rooms, ensuring all medical equipment is delivered to each department accordingly.
- Assist with the development and implementation of policies and procedures that guide and support the provisions of mail service.
Customer Service Sales Associate
Lowe’s Home Improvement Inc.
10.2017 - 08.2021
- Recommend, select, and help locate or obtain merchandise based on customers’ needs and desires throughout plumbing and other departments.
- Provide product information and generate price quotations.
- Develop and grow meaningful client relationships.
- Communicate with team members/ supervisors on customer order status and resolution of conflicts.
- Obtaining, updating, and verifying customer orders and deliveries through Genesis software.
- Forklift/ Order Picker certified.
Sales Clerk
Nordstrom Rack
12.2018 - 01.2020
- Provide excellent customer service to customers.
- Administrative tasks such as inventory and merchandise assortment.
- Maintained a neat and orderly sales floor, layout new products, and built merchandise displays.
Customer service & sales associate
The Home Depot
04.2014 - 10.2017
- Greeted customers upon their entry into the store and helped them with any questions and concerns.
- Operated a checkout lane and associated retail equipment.
- Performed all checkout procedures quickly and accurately, while also promoting the store credit card to customers.
- Processed credit card, debit card, cash, gift card, and store credit transactions.
- Assisted sales floor staff with stocking shelves and keeping front lanes tidy.
- Provided team members with extra help within the plumbing department.
Sales Associate
Macy’s Inc.
01.2008 - 03.2012
- Operate cash registers and process returns.
- Assist with stocking new inventory and changing displays.
- Communicate with customers, peers, and management.
Education
Associate Degree - General Studies
Chaffey College
07.2025
High School Diploma -
Chino High School
01.1990
Skills
- Customer Service
- Conflict Resolution
- Teamwork Skills
- Telephone Etiquette
- Cashier Skills
- Organization
- Adaptability
- Strong Communication Skills
- Product Knowledge
- Detail-Oriented
- Strong Multitasker
- Microsoft Office/Outlook
References
Available Upon Request
Timeline
Side Cook /Dishwasher
Longhorn Steakhouse
08.2022 - 05.2024
Technician I, Supply Chain
Pomona Valley Hospital Medical Center
01.2022 - Current
Receiving Clerk
Nordstrom Fulfillment Center
03.2020 - Current
Sales Clerk
Nordstrom Rack
12.2018 - 01.2020
Customer Service Sales Associate
Lowe’s Home Improvement Inc.
10.2017 - 08.2021
Customer service & sales associate
The Home Depot
04.2014 - 10.2017
Sales Associate
Macy’s Inc.
01.2008 - 03.2012
Mailroom Coordinator
Pomona Valley Hospital Medical Center
03.1993 - 12.2021
Associate Degree - General Studies
Chaffey College
High School Diploma -
Chino High School