Kathleen Rutherford
Canton
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Successfully developed comprehensive service plans and implemented staff training, enhancing service delivery and compliance. Recognized for strong communication skills and attention to detail, driving improved resident satisfaction and engagement. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Social Services Director
The Oaks at Sweeten Creek
01.2025 - Current
- Developed comprehensive service plans addressing resident and family member needs and preferences.
- Coordinated outreach programs to enhance community engagement and awareness.
- Implemented training sessions for staff on best practices in social services delivery.
- Monitored compliance with regulatory standards to ensure quality of care.
- Completion of assigned assessments.
- Facilitated communication between residents, families, and interdisciplinary teams.
- Advocated for resident rights and access to necessary support services.
- Completed care conferences with residents, families, and interdisciplinary teams.
- Grievance Coordinator.
- ADA Coordinator.
Teller I
First Bank
05.2024 - 01.2025
- Processed customer transactions accurately and efficiently, enhancing overall service quality.
- Assisted customers with account inquiries, providing timely and informative responses.
- Maintained cash drawer integrity through precise balancing at the end of each shift.
- Educated customers on bank products and services to foster informed financial decisions.
- Collaborated with team members to streamline daily operations and improve workflow efficiency.
- Implemented security protocols during transactions to ensure a safe banking environment.
Director of Sales and Marketing
The Oaks at Sweeten Creek
09.2023 - 04.2024
- Developed and implemented targeted marketing strategies to enhance brand visibility and engagement.
- Collaborated with cross-functional teams to optimize sales processes and improve customer conversion rates.
- Analyzed market trends to inform strategic decision-making and identify growth opportunities.
- Established strong relationships with key stakeholders to drive partnership initiatives and enhance service offerings.
- Coordinated promotional events that successfully increased community involvement and brand awareness.
- Streamlined reporting processes, resulting in improved accuracy of sales forecasts and marketing metrics.
- Developed comprehensive sales plans for business growth, resulting in significant market share expansion.
Business Development Coordinator
The Oaks at Sweeten Creek
2021 - 09.2023
- Review referrals and admit residents into skilled nursing care.
- PASRR audits, ensuring resident has appropriate PASRR.
- Room readiness and cleanliness.
Education
Assoicate Business Administration - Healthcare Administration
Bryant And Stratton College
Online06-2026
Certified Nursing Assistant License
North Buncombe High School
Weaverville05-2017
Skills
- Written and verbal communication
- Client needs assessments
- Client advocacy
- Interviewing skills
- Multicultural sensitivity
- Client meetings
- Community outreach
- Proficient in Microsoft and Excel
- Onsite facility tours
- Effective customer communication
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Adaptability and flexibility
Certification
Certified Nursing Assistant.
Timeline
Social Services Director
The Oaks at Sweeten Creek
01.2025 - Current
Teller I
First Bank
05.2024 - 01.2025
Director of Sales and Marketing
The Oaks at Sweeten Creek
09.2023 - 04.2024
Business Development Coordinator
The Oaks at Sweeten Creek
2021 - 09.2023
Assoicate Business Administration - Healthcare Administration
Bryant And Stratton College
Certified Nursing Assistant License
North Buncombe High School
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