Kathleen Samora
Chama
Summary
Detail-oriented custodian with expertise in facility maintenance and safety compliance. Proven ability to implement effective cleaning techniques and problem-solving skills, ensuring operational efficiency. Extensive experience in inventory management and waste disposal, contributing to a clean and safe environment. Strong teamwork skills and commitment to safety protocols enhance overall facility operations.
Overview
9
9
years of professional experience
Work History
Custodian
Los Alamos National Laboratory
Los Alamos
03.2023 - Current
- Maintained cleanliness in facilities by performing routine cleaning tasks.
- Assisted in maintaining inventory of cleaning supplies and equipment.
- Managed waste disposal and recycling programs to promote environmental responsibility.
- Collaborated with team members to uphold safety standards and protocols.
- Trained new staff on proper cleaning techniques and safety procedures.
- Reported maintenance issues promptly to ensure facility functionality.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
- Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
- Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
- Monitoring inventory levels of consumable items like toiletries and garbage bags throughout the facility and restocking shelves accordingly.
- Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
- Recycling materials whenever possible in accordance with company policy and local disposal regulations.
- Cleaned building floors by sweeping, mopping or vacuuming.
Correctional Officer/Supervisor
Rio Arriba County Detention Center
Tierra Amarilla
05.2018 - 03.2023
- Supervised staff in daily operations and inmate management activities.
- Conducted regular inspections to ensure facility safety and compliance standards.
- Implemented security protocols to maintain order within the detention center.
- Provided training and guidance to new correctional officers on procedures.
- Coordinated inmate transport and supervised interactions with outside entities.
- Managed incident reports and communicated issues to higher authorities promptly.
- Monitored inmate behavior and addressed conflicts to promote a safe environment.
- Enforced facility rules while maintaining professional relationships with inmates and staff.
- Intervened in disputes among inmates or between inmates and staff members as necessary.
- Monitored all activities occurring throughout the facility using CCTV systems and other surveillance methods.
- Addressed grievances filed by inmates in a timely manner while maintaining impartiality.
- Maintained accurate records of inmate behavior and incident reports.
- Collaborated with other law enforcement agencies on investigations related to criminal activity committed by inmates.
- Provided guidance and mentorship to new correctional officers on proper techniques for managing inmates safely.
- Reviewed disciplinary actions taken against inmates and ensured they are appropriate according to policy.
Customer Service Representative
Smiths Food And Drug
White Rock
05.2017 - 05.2018
- Assisted customers with inquiries and product selections in a friendly manner.
- Collaborated with team members to improve service efficiency during peak hours.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
High School Diploma -
Mesa Vista High School
Ojo Caliente, NM05-2016
Some College (No Degree) - Criminal Justice
New Mexico Highlands University
Las Vegas, New Mexico, NMSkills
- Facility maintenance
- Waste management
- Equipment operation
- Cleaning techniques
- Inventory management
- Safety compliance
- Team collaboration
- Problem-solving
Timeline
Custodian
Los Alamos National Laboratory
03.2023 - Current
Correctional Officer/Supervisor
Rio Arriba County Detention Center
05.2018 - 03.2023
Customer Service Representative
Smiths Food And Drug
05.2017 - 05.2018
High School Diploma -
Mesa Vista High School
Some College (No Degree) - Criminal Justice
New Mexico Highlands University