Kathleen Sandoval
Bartlett
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
Work History
Assistant to the City Manager
City Of Bartlett
07.2023 - 07.2024
- Ensured compliance with all relevant laws, regulations, and guidelines in the development and implementation of city programs and policies.
- Provided exceptional customer service to residents seeking assistance or information from the City Manager''s office.
- Facilitated community outreach efforts to engage local residents in discussions about city policies and programs.
- Participated in cross-functional task forces addressing specific issues or concerns impacting multiple aspects of municipal government operations.
- Oversaw contract negotiations with vendors to secure favorable terms for goods or services procured by the city administration.
- Served as a liaison between the City Manager''s office and external organizations, fostering positive relationships with other government agencies, businesses, and non-profit groups.
- Streamlined administrative processes by implementing new software tools, improving efficiency within the office environment.
- Assisted in the development of city-wide initiatives for improved infrastructure and public services.
- Helped develop performance metrics to assess progress towards achieving goals outlined in the city''s strategic plan.
- Contributed to strategic planning processes by providing valuable input on potential growth opportunities and areas for improvement within city operations.
- Coordinated with various departments to ensure timely completion of projects and efficient resource allocation.
- Supported the City Manager with research, data analysis, and policy recommendations for effective decisionmaking.
- Developed comprehensive reports on city operations for review by the City Manager and City Council members.
- Managed confidential information with discretion, maintaining a high level of trust within the city administration.
- Collaborated with interdepartmental teams on special projects aimed at enhancing city services and addressing community needs.
- Enhanced communication between city departments by implementing streamlined information-sharing systems.
- Conducted thorough research on best practices from other municipalities to inform policy decisions made by the City Manager''s office.
- Maintained accurate records of budget expenditures to ensure fiscal responsibility within the city administration.
- Managed scheduling, correspondence, and logistical arrangements for meetings involving the City Manager and other key stakeholders.
- Assisted in drafting press releases, speeches, presentations, and other materials conveying key messages from the City Manager''s office to various audiences.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Established administrative work procedures to track staff's daily tasks.
- Liaised between clients and vendors and maintained effective lines of communication.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Performed research to collect and record industry data.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Transcribed and organized information to assist in preparing speeches and presentations.
Administrative Officer
Cumby Group, LLC
04.2017 - 02.2023
- Monitor current projects and coordinates all team members involved to keep workflow on track
- Work to improve the project process
- Enter information into and manage the digital project databases
- Assist in ensuring compliance with necessary specifications
- Coordinate and execute daily administrative tasks
- Carry out daily operational tasks in an effective and timely manner
- Facilitate communications between office and field staff
- Track and directly report project status updates to project manager
- Organize, file, and maintain all current project documents
- Schedule meetings, phone calls, site visits etc.
- Consult with and gather information from technicians, engineers, contractors, etc.
- Maintain positive vendor and client relationships
- Help coordinate and manage project from inception to completion
- Review project designs and contribute ideas for cutting costs
- Assist in ensuring compliance with necessary specifications
- Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement.
- Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
- Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
- Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Provided exceptional support to the executive team by managing schedules, coordinating travel plans, and organizing meetings.
- Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Increased customer service success rates by quickly resolving issues.
- Proofread and edited documents for accuracy and grammar.
- Trained and supervised employees on office policies and procedures.
- Served as corporate liaison for finance, IT, and marketing departments.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed wide-ranging administrative, financial and service-related functions.
- Facilitated cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.
- Ensured compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
- Contributed to successful projects by providing essential administrative support and resource management.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
- Updated reports, managed accounts, and generated reports for company database.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Accounting Manager/CSR Manager
Temple College
08.2015 - 04.2017
- Manage and supervise accounting department employees; responsible for day-to-day supervision and leadership
- Maintain and oversee all accounting procedures and processes
- Follow and comply with Generally Accepted Accounting Principles (GAAP) for financial statements
- Record and research all financial information for analysis
- Oversee budget reports, preparation of budgets, and analysis of budgets
- Advise on procedure and financial management as well as developing policies
- Manage electronic ledger; ensure payments are posted
- Identify discrepancies and resolve billing issues
- Send bill reminders; contacting clients when necessary
- Produce financial statements and reports as needed
- Maintain and update account database
- Prepare bills, invoices, and bank deposits
Assistant Executive Director
C&H Die Casting
08.2014 - 02.2015
- Manage employees; assign and assist with projects
- Carry out employee evaluations; provide feedback and ways to improve
- Communicate between employees and upper management
- Provide technical and logistical support for all administrative personnel
- Hire and train new administrative employees
- Set financial goals; communicate and follow goals accordingly
- Creating, updating, and maintaining records and databases
- Updating office policies and procedures
- Scheduling company calendar and updating as needed
- Preparing travel arrangements for office staff and managers; overseeing and preparing expense reports and budgets
- Coordinating building and maintenance issues for general repair (heating and air conditioning, security, etc.) and updating (carpet cleaning, painting, etc.).
- Monitoring and maintaining office equipment and inventory
- Organizing special functions and social events
- Preparing correspondence, documentation, or presentation materials supplies; orders replacement supplies as needed
Manager
Sendero Land Services Inc.
07.2011 - 07.2014
- Plan and manage logistics, the warehouse, transportation, and customer services, & Materials
- Liaise and negotiate with key players such as suppliers, manufacturers, vendors, and customers
- Track quality, quantity, stock, transport costs, delivery timelines, and productivity
- Address any problems or complaints that may arise quickly and amicably
- Staying on budget, increase productivity, hone accuracy, timing, and adhere to safety standards and codes
- Maintain all records, plans, and permits needed.
- Comply with all city regulations, laws, policies, & regulations.
- Help to create customers landscape & irrigation designs.
- Trained and guided team members to maintain high productivity and performance.
- Led and managed five teams and with 20 full time employees.
Education
Business Administration And Management
Yuba College
Marysville, CAHigh School Diploma - undefined
Gridley High School
Gridley, CA05.1992
Skills
- Reporting skills
- Administrative coordination
- Data collection
- Schedule management
- Staff training/development
- Operations management
- Deadline-oriented
- Organized
- Project Management
- Relationship building
- Project development
- Efficient multi-tasker
Timeline
Assistant to the City Manager
City Of Bartlett
07.2023 - 07.2024
Administrative Officer
Cumby Group, LLC
04.2017 - 02.2023
Accounting Manager/CSR Manager
Temple College
08.2015 - 04.2017
Assistant Executive Director
C&H Die Casting
08.2014 - 02.2015
Manager
Sendero Land Services Inc.
07.2011 - 07.2014
Business Administration And Management
Yuba College
High School Diploma - undefined
Gridley High School
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