KATHLEEN SCHNEIDER
Summary
Dynamic top producing sales professional for over 25 years. Driving revenue growth, stellar communicator who consistently exceeds goals and company expectations selling to businesses. Expert in sales techniques, lead generation, closing and rapport with clients. Very goal-oriented with a pleasant personality and a desire to give the best to my clients. Multitasking account executive who is highly ambitious, willing to meet and exceed monthly quotas and capable of utilizing sales skills to the fullest. I believe in the Golden Rule and treat my customers the same.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sales Representative
Toledo Public Schools
06.2022 - Current
- Selling education to students and parents.
- Prospect and drive new business and enrollment in person and over the phone.
- Assist the staff with new clients.
- Keeping track of new business and clients that leave.
- Keeping accurate records on clients.
- Communicating through the phone, email, and fax.
- Making sure my clients have the supplies to be successful.
- Organization through record and CRM.
- Excellent Communication.
Enterprise Account Executive
Spectrum Enterprise
01.2021 - 05.2022
- Help businesses become more adaptable in the workplace and modernize their network by offering telecommunications services, to both small and large, as well as third parties, who outsource our services, by means of prospecting.
- Draw up and provide contracts to new customers.
- Prospect and drive new business development through qualifying leads, building relationships, cold calling, chamber events and luncheons, referrals, through the database.
- Represent the company, within the community by attending Chamber of Commerce, business after hours, and events.
- Maximize revenue by servicing accounts and proposing new solutions, products and services to established customers and constantly offering promotions that are available.
- Work through a database/CRM, SalesForce, to help keep organized.
- Maintain a high level of understanding of industry standards and trends by listening to podcasts, reading books, and You Tube videos.
Account Executive
Buckeye Broadband
09.2018 - 12.2020
- Provide phone, internet, and television services to businesses, both small and large, as well as third parties who outsource our services, by means of prospecting, customer retention, and upgrading services to current clients.
- Draw up and provide contracts to new and existing customers.
- Make sure Buckeye Broadband can provide service to certain address locations throughout the community.
- Prospect and drive new business development through qualifying leads, building relationships, cold calling, chamber events and luncheons, referrals, through the data base.
- Represent the business, within the community. by attending Chamber of Commerce luncheons and breakfasts, business after hours, etc.
- Maximize revenue by servicing accounts and proposing new products and services to established customers and constantly offering new promotions that we come up with.
- Document sales, customer interactions and concerns, and generated update reports for the sales manager.
- Maintain a high level of understanding of industry standards and trends.
Owner
S & H Concrete LLC
05.2012 - 08.2018
- Provided bids for clients.
- Quotes for clients to show the design and cost of the job being done.
- Accounts receivable of the books to show what was received for each job that was done.
- Accounts payable of the books to show what was paid out for gas, material, equipment and compensation.
- Customer service.
- Sales.
- Prospecting.
National Account Manager
Bollin Label Systems
08.2013 - 10.2017
- Sell labels to distributors, corporate accounts, owners, food processors, franchises, independents in the food service industry of grocery stores, restaurants, hospitality of hotels, hospitals, nursing homes, schools, private clubs.
- Draw up and provide purchasing agreements and contracts for lengthy periods of time.
- Provide quotes and proofs for custom labels.
- Bring lapsed accounts (TGI Friday's) back to active status by keeping up with the changes in the industry.
- Exceed sales by 25% in July, 23% in August and 24% in August by using cross-selling techniques and thinking outside of the box.
- Resolve sales, service and account issues in an efficient manner to maximize customer satisfaction and retention.
- Improve profit opportunities by managing the existing customer base and generating new accounts. Such as bringing on WB Mason, the largest, privately owned office supply company in the US when they expanded into the food service industry.
- Increase market penetration by growing brand awareness and focusing on the whole food service industry.
- Reach out to customers on a consistent basis to check on satisfaction, inquire about needs and propose new offerings.
Member Service Representative
YMCA Of Greater Toledo
08.2003 - 04.2016
- Assist customers with giving tours of the building, enrolling them in classes.
- Sell memberships.
- Customer Service - answering the phone, scanning membership cards, answering questions.
Sales Representative
Motor Carrier Service, Inc
01.2013 - 07.2013
- Use a consultative sales approach to understand and meet customer needs.
- Increase revenue by acquiring new customers and determining transportation routes that clients did to match our routes.
- Manage route planning and travel schedule.
- Prepare sales contracts.
- Perform cold-calling and follow-ups with leads to secure new revenue.
National Sales Representative
DayMark Safety Systems
01.2004 - 01.2013
- Supply ways to label in compliance with Federal Food Codes, as well as additional safety products, services, and solutions for the food service industry.
- Work directly with distributors, corporate accounts, franchisees, independent owners, director of operations, store and kitchen managers to make sure they are compliant for their health inspections.
- Exceed monthly and quarterly quotas on a regular basis by being a top sales rep.
- Educate customers on new products, federal regulations, and the knowledge of food allergies and cross-contamination prevention.
- Continuous learning about the health and food safety codes with HACCP and OSHA.
- Bring on new clients through cold calling, prospecting, and customer referral.
- Do continuous customer retention as restaurants don't have a lot of inventory for labels.
- Focus on learning my clients to fully service them, such as time management.
Education
BBA - Business Administration With A Focus On Sales
University Of Toledo
Toledo, Ohio01.2010
Skills
- Sales strategy development
- Business prospecting
- Contract negotiation
- Cold calling strategies
- Networking and community engagement
- Solution proposal development
- Customer relationship building
- Sales expertise
- Product and service knowledge
- Sales presentations
- Sales closing
- Complex Problem-solving
- Sales development
- Customer retention
- Negotiation tactics
- Upselling and cross selling
- Relationship selling
- Sales consultation
- Strategic planning
- Account management
- Cold calling
- Business development
- Territory growth
- Client account management
- Prospecting clients
- Territory management
- Prospecting skills
- Network development
- Retention strategies
- Time management
- Client engagement
Accomplishments
- Brought on the largest, privately owned office supply company in the US, WB Mason, as they entered the food service industry.
- Top sales rep on a constant basis.
- Only sales rep to get all 4 quarterly bonuses.
- Brought on 2 franchise groups of 24 to 30 stores each and brought back a franchise that would have gone elsewhere by adding on a new line of thermal labels.
- Sold outside the box by calling on deer processors that are required to label every cut of meat processed.
Affiliations
- Joyful Smiles Thru Faith - Vice President
- Maumee BG Elks - former lodge officer
Certification
Certification in Diversity Management - University of Toledo
Languages
English
Native or Bilingual
Timeline
Sales Representative
Toledo Public Schools
06.2022 - Current
Enterprise Account Executive
Spectrum Enterprise
01.2021 - 05.2022
Account Executive
Buckeye Broadband
09.2018 - 12.2020
National Account Manager
Bollin Label Systems
08.2013 - 10.2017
Sales Representative
Motor Carrier Service, Inc
01.2013 - 07.2013
Owner
S & H Concrete LLC
05.2012 - 08.2018
National Sales Representative
DayMark Safety Systems
01.2004 - 01.2013
Member Service Representative
YMCA Of Greater Toledo
08.2003 - 04.2016
BBA - Business Administration With A Focus On Sales
University Of Toledo