Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

KATHLEEN SEITZ

Westland,USA

Summary

Dynamic professional with extensive experience at Continental, excelling in team leadership and data analysis. Proven ability to enhance operational efficiency and train staff effectively. Proficient in Microsoft Office and skilled in schedule management, driving process improvements that elevate performance metrics. Committed to delivering exceptional results in fast-paced environments.

Overview

20
20
years of professional experience

Work History

Indiana Team Lead

Continental
Van Buren, MI
02.2025 - Current
  • Facilitated team meetings to discuss project updates and address challenges.
  • Led team in daily operational activities and ensured efficient workflow.
  • Trained new staff on company policies and best practices for teamwork.

Route Optimization Specialist

Continental
Van Buren, MI
01.2023 - 02.2025
  • Analyzed data to identify process improvement opportunities.
  • Analyzed data to identify areas for improvement in production processes and performance metrics.

Merchandiser

Continental
Van Buren, MI
10.2016 - 01.2023
  • Managed inventory levels and coordinated stock replenishment efforts effectively.
  • Trained new staff on merchandising standards and company policies efficiently.

Manager

Pizza Hut
Canton, MI
11.2005 - 10.2016
  • Organized files, developed spreadsheets, organized weekly sales reports, faxed reports and scanned documents.
  • Managed daily office operations and maintenance of equipment.
  • Accurately logged all daily shipping and receiving orders. Managed cash stock and inventory balances accurately.

Waitress

Max & Ermas
Canton, MI
08.2015 - 01.2016
  • Appropriately suggested additional items to customers to increase restaurant sales.
  • Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
  • Unexpected Shutdown

Education

Diploma -

John Glenn High School
Westland, MI
01.2006

Skills

  • Microsoft Office Proficiency
  • Self-directed
  • Schedule Management
  • Billing and Coding

Accomplishments

  • Customer Service
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
  • Manager
  • Promoted to management after 6 years of employment. Received several merit raises for strong attention to detail, exemplary customer service and team-player attitude.

Timeline

Indiana Team Lead

Continental
02.2025 - Current

Route Optimization Specialist

Continental
01.2023 - 02.2025

Merchandiser

Continental
10.2016 - 01.2023

Waitress

Max & Ermas
08.2015 - 01.2016

Manager

Pizza Hut
11.2005 - 10.2016

Diploma -

John Glenn High School

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