Overview
Work History
Education
Volunteer Experience
Timeline
Generic

Kathleen Shores

Athens,GA

Overview

6
6
years of professional experience

Work History

Machine Operator

Atex Technologies
03.2022 - Current
  • Maintained equipment performance by lubricating and cleaning components.
  • Complied with company and OSHA safety rules and regulations.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Inspected products and machines to maintain quality and efficiency.
  • Inspected finished products for quality and adherence to customer specifications.
  • Met production targets and tight deadlines by collaborating closely with team members.

Call Center Representative, Lead Generator

Ranstad USA
05.2021 - 08.2021
  • Short term assignments with Ruffalo Noel Levitz and Laser Appraiser
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Called potential customers from marketing lists and referral programs to engage and discuss personal needs.

Nurse Navigator, Medical Registrar

Piedmont HealthCare
03.2021 - 05.2021
  • Facilitated timely scheduling of appointments, diagnostic testing and procedures to advocate for patients, expedite plan of care and promote continuity.
  • Scheduled appointments, educational meetings and follow-ups for patients and family members.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.

Warehouse Associate, Forklift Operator, Inventory

Reckitt Benckiser
07.2018 - 11.2020
  • Moved pallets of merchandise using electric forklifts and electric pallets.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported inventory items to appropriate locations.
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Verified quantity and description of materials received by checking merchandise against packing list.

Education

High School Diploma -

Little Rock Central High
Little Rock, AR
2009

Associate of Arts - Music

University of Little Rock
Little Rock, AR

Volunteer Experience

Crew Member, Crew Advisor, Merit Badge Counselor, Instructor

Boy Scouts of America May 2007 – Present Children and Leadership


Historical Research and Reenactment

Society of Creative Anachronism Jan 2015 – Present Education

Event Volunteer
DAGORHIR BATTLE GAME ASSOCIATION INC Sep 2011 – Present Arts and Culture

Community Volunteer

Belegarth Medieval Combat Society Sep 2011 – Present Arts and Culture

Timeline

Machine Operator

Atex Technologies
03.2022 - Current

Call Center Representative, Lead Generator

Ranstad USA
05.2021 - 08.2021

Nurse Navigator, Medical Registrar

Piedmont HealthCare
03.2021 - 05.2021

Warehouse Associate, Forklift Operator, Inventory

Reckitt Benckiser
07.2018 - 11.2020

High School Diploma -

Little Rock Central High

Associate of Arts - Music

University of Little Rock
Kathleen Shores