Kathleen Smith
New London,NH
Summary
Hardworking employee enthusiastic about learning this field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities. Energetic Sales Associate and well-educated in customer service. Knowledgeable and courteous professional with 3 years of hands-on experience in recommending and helping customers select merchandise based on needs. Proficient in cash register and POS system operations. Versatile team member offering over 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Friendly Sales Clerk offering expertise in [Product type]. Expert in upselling and resolving customer concerns. 4 years in service and sales.
- Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales Clerk
Park And Go Market
Wilmot , NH
01.2019 - 02.2022
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Kept front check out area clean and organized for efficient service.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed payments and returns with accuracy and efficiency.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Scanned merchandise and bagged using appropriate strategies for different items.
- Checked aisles for spills to complete quick clean-up.
- Presented, rotated and date-checked products to maintain company freshness standards.
- Opened and closed store [Number] times weekly by balancing cash registers and receipts and [Action].
- Supported promotional plans by updating signage with price changes.
- Checked for outdated and overripe grocery items and removed from inventory.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
Education
High School Diploma -
Kearsarge Regional High School
North Sutton, NHAssociate of Arts -
St. Andrews Presbyterian Collage
Laurinburg, NCSkills
- Strong Communication and Interpersonal Skills
- Payment Processing
- Flexible Hours
- Merchandise Receiving and Handling
- Exceeding Customer Expectations
- Locating Merchandise
- Customer Service
- Excellent Written and Verbal Communication
- Ability to Lift 40 pounds
- Energy and Physical Stamina
- Available Nights, Weekends and Holidays
- Building Customer Relationships and Loyalty
- Register Opening and Closing
- Positive Customer Engagement
- Cleaning and Sanitizing
- Store Opening and Closing
- Reliable and Responsible
- Friendly and Helpful
- Goal-Driven
- Cash Handling
- Verbal and Written Communication
- Honest and Ethical
- Reliable and Responsible
- Friendly and Helpful
- Goal-Driven
- Cash Handling
- Verbal and Written Communication
- Honest and Ethical
Timeline
Sales Clerk
Park And Go Market
01.2019 - 02.2022
High School Diploma -
Kearsarge Regional High School
Associate of Arts -
St. Andrews Presbyterian Collage