Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KATHLEEN SNOW

Account Executive

Summary

Recognized throughout longstanding career for ability to develop implement and manage full charge, client team relations while overseeing multifaceted office procedures with over twenty years' experience in all facets of sales and management. Possess written and verbal communication skills and always strive for customer satisfaction. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

22
22
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Account Executive of Sales

Great Locations
03.2020 - Current
  • Locations
  • Maintain and increase annual sales goals by developing solid business relationships with current clients and building new business relationships through cold calling, in person presentations, and net working events
  • Collaborating directly with potential clients providing contracts, estimates and building trust that has resulted in customer loyalty
  • Have a thorough understanding of marketing and negotiation
  • Work with the creative department internally on behalf of the client to ensure the best possible ad
  • Collect payment promptly to meet deadlines
  • Track own performance in CRM and develop plans to achieve and exceed budget
  • Work independently with self-motivation to meet goals.
  • Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
  • Attended networking events to build relationships and identify sales opportunities.
  • Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
  • Managed sales cycle to maintain solid customer base.
  • Leveraged CRM to collect, organize and manage sales data and customer information.
  • Researched potential customer markets thoroughly before beginning personal contacts.
  • Mastered and constantly improved sales prospecting, follow-up and upsell processes.
  • Kept detailed track of sales and customer information in company system.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Trained, coached, and mentored new sales associates for maximum performance.

Transaction Manager/Licensed Realtor Associate

Gayle Borden Group/Coldwell Banker
Fort Lauderdale, FL
02.2015 - 03.2020
  • Managing everyday office procedures as well as reviewing and analyzing all closing documents for several agents for accuracy and client compliance from start to finish
  • Organize all transaction reports and prepare addendums to be submitted to various parties
  • Create and submit commission sheets and transaction reports for title companies and closing attorneys
  • Review all Settlement
  • Statements for accuracy, headed weekly tracking conference calls with attorneys, sales staff, sellers, buyers and preferred lender for a smooth closing.
  • Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.
  • Collaborated with lenders, agents, and legal professionals to resolve transactional and title issues.
  • Maintained checklists of required documentation and open issues affecting closings.
  • Reviewed titles, insurance and flood zone certifications to meet closing standards for each property.
  • Delivered positive customer experiences and successful deal closures through open, constructive communications.
  • Led and executed innovative sales strategies to close complex deals.
  • Developed and maintained strong sales pipelines with qualified leads.
  • Consulted with clients to recognize needs and provide tailored solutions.
  • Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation.
  • Liaised with credit bureaus, employers and other sources to check applicants' credit and personal references.
  • Set up, stored and updated customer files, department records and regulatory paperwork.
  • Built constructive relationships with customers to understand and capitalize on personalized preferences.
  • Analyzed market trends and competitive intelligence to identify new sales opportunities.
  • Contacted appropriate agencies to complete searches, order records, and obtain documents.
  • Wrote contracts to outline sales and purchases of properties.
  • Prepared homes for client arrivals during open house events and established signage and wayfinding aids.

Real Estate Closing Coordinator

ACQUIRED REALTY & INVESTMENTS
Royal Palm Beach, FL
11.2013 - 01.2015
  • A strong relationship was built with REO Asset Managers, title companies, realtors, and lenders to maintain a strong successful closing rate within Fannie Mae, and Freddie Mac guidelines
  • All legal formalities were verified and completed prior to closing dates
  • Proficient in all areas of REO closings.
  • Reviewed and executed confidential documents, contracts and disclosures.

President

Short Sale Professionals
, MA
01.2009 - 02.2014
  • Formulated a comprehensive short sale business plan and completed a clear, actionable sales goals and targets
  • Established and maintained for more than 75 short sale negotiating transactions for realtor's monthly and boosted traffic to the website by 90% through an innovative link-building campaign and conducting presentations for realtors for further business
  • I used social media sites to promote services and revenue for our start up business.
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Facilitated communication between departmental teams and stakeholders to build consensus.
  • Oversaw divisional marketing, advertising and new product development.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Developed innovative sales and marketing strategies to facilitate business expansion.

Office Manager/Realtor

CENTURY 21 HERITAGE
Newburyport, MA
02.2001 - 01.2009
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Coordinated special projects and managed schedules.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained computer and physical filing systems.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Education

Associate - Liberal Arts

Northern Essex Community College
Haverhill, MA
01.1993 - 06.1997

Skills

Presentation Computer Proficiencyundefined

Certification

Real Estate License Ma

Timeline

Account Executive of Sales

Great Locations
03.2020 - Current

Real Estate License FL

06-2016

Transaction Manager/Licensed Realtor Associate

Gayle Borden Group/Coldwell Banker
02.2015 - 03.2020

Real Estate Closing Coordinator

ACQUIRED REALTY & INVESTMENTS
11.2013 - 01.2015

President

Short Sale Professionals
01.2009 - 02.2014

Office Manager/Realtor

CENTURY 21 HERITAGE
02.2001 - 01.2009

Real Estate License Ma

01-2001

Associate - Liberal Arts

Northern Essex Community College
01.1993 - 06.1997

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KATHLEEN SNOWAccount Executive