Kathleen Somers
Sebastian,FL
Summary
Business professional with 10 years of management and 5 years of entrepreneurial experience. Proven expertise in managing administrative and sales operations, with a strong focus on hiring, training, and staff development. Successful Inventory Area Manager with a track record of enhancing processes and aligning teams to meet evolving industry demands. Committed to maintaining accurate records and driving operational efficiency.
Overview
27
27
years of professional experience
Work History
Lead Supervisor/Assistant Manager
Bealls Store
Melbourne, Florida
11.2023 - 06.2025
- Supervised daily store operations and ensured adherence to company policies.
- Trained and mentored staff to enhance customer service skills.
- Managed inventory control and organized stockroom for efficient retrieval.
- Implemented visual merchandising strategies to enhance product displays.
- Collaborated with management to develop promotional strategies for sales events.
- Resolved customer inquiries and complaints effectively to ensure satisfaction.
- Trained new hires on company policies, procedures, and processes.
- Supervised, trained and guided team by coaching on daily activities.
- Communicated daily schedule and delegated work to employees.
Small Business Owner • Owner
Gigi’s Cheesecakes
Sebastian, Fl
01.2021 - 01.2023
- Managed daily operations of a cheesecake business to ensure smooth service.
- Developed diverse cheesecake recipes to meet customer preferences and trends.
- Handled inventory management and procurement for quality ingredients and supplies.
- Coordinated local events and partnerships to enhance brand visibility in the community.
- Maintained financial records and managed expenses for effective budgeting decisions.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
Small Business Owner • Independent Beauty Consultant
Mary Kay Cosmetics
Addison, TX
01.2021 - 01.2022
- Developed marketing strategies to promote new product launches and events.
- Trained and mentored team members on product knowledge and sales techniques.
- Built customer relationships through personalized consultations and follow-ups.
- Organized and participated in community events to increase brand visibility.
- Oversaw daily operations of small business including customer service and financial management.
- Participated in local community activities to promote the brand's visibility and reputation.
Manager • Area Manager
RGIS Inventory LLC
Auburn Hills, MI
01.2012 - 01.2021
- Trained staff on inventory management systems and best practices.
- Coordinated schedules for inventory audits across multiple locations.
- Managed communication between teams to enhance workflow and collaboration.
- Implemented training programs to improve team knowledge of inventory tools.
- Evaluated operational workflows to identify areas for improvement and efficiency.
- Facilitated regular meetings to discuss progress and address challenges faced by teams.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Oversaw inventory processes to ensure accuracy and efficiency in operations.
Secretary/Bookkeeper Family Business
Harry C. Somers HVAC/ Refrigeration
Frederica, DE
01.1998 - 01.2012
- Managed scheduling and appointments for HVAC service technicians and clients.
- Prepared and maintained accurate records of service requests and invoices.
- Coordinated communication between clients and technical staff for service updates.
- Assisted in organizing training sessions for new employees on office procedures.
- Handled incoming correspondence, including emails, phone calls, and mail distribution.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
Education
High school Graduate -
Plymouth Whitemarsh High School
Plymouth Meeting, PA01.1985
Skills
- Business management and development
- Team leadership
- Hiring and training
- Scheduling and planning
- Strategic planning
- Policy development
- Training and development
- Workplace safety
- Inventory control
- Customer service excellence
- Staff training and development
- Event coordination
- Problem solving skills
- Effective communication
- Time management strategies
- Motivational techniques
- Employee engagement strategies
- Documentation and reporting practices
- Workflow optimization
- Coaching and mentoring skills
- Goal orientation
- Verbal and written communication skills
- Analytical thinking abilities
- Visual merchandising expertise
References
- Marjorie, Condit, (865)-582-5491
- Salvatore, Giannone, (484)-688-4198
- Carla, Hagerman, (321)-317-3820
COMMUNICATION
My job as an Area Manager for RGIS was vital in reinforcing our company’s commitment to our people and team development. I worked directly with District and regional leadership to ensure our people remain our strongest asset. As an Area Manager I provided hands-on leadership in a competitive, structured, energetic and demanding work environment. My position was directly responsible for successfully planning, organizing, coordinating, and leading teams of inventory professionals during inventory events. As an Area Manager I was the key driver of our customer service through satisfying productivity, Accuracy, length of inventory measurements and upholding strong professional standards and safety.
Timeline
Lead Supervisor/Assistant Manager
Bealls Store
11.2023 - 06.2025
Small Business Owner • Owner
Gigi’s Cheesecakes
01.2021 - 01.2023
Small Business Owner • Independent Beauty Consultant
Mary Kay Cosmetics
01.2021 - 01.2022
Manager • Area Manager
RGIS Inventory LLC
01.2012 - 01.2021
Secretary/Bookkeeper Family Business
Harry C. Somers HVAC/ Refrigeration
01.1998 - 01.2012
High school Graduate -
Plymouth Whitemarsh High School
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