Kathleen Stanfield
Summary
Master Esthetician who employs strong business, sales and customer service skills to meet spa goals and exceed client expectations.
Overview
23
23
years of professional experience
Work History
Esthetician
Renewal Day Spa
01.2011 - 03.2020
- Improved appearance of clients' skin through non-surgical processes
- Educated clients on skin care procedures and products
- Sold salon-exclusive skin care products and encouraged service upgrades
- Assisted spa in activities such as staff meetings, promotions and housekeeping duties
- Meticulously maintained spa appearance and cleanliness.
Esthetician
Godiva Salon
06.2013 - 06.2015
- Offered skin rejuvenation services to clients
- Deciphered product ingredient labels
- Provided facial waxing hair removal
- Pursued continuing education to learn new advances in skin condition treatments.
Manager/Master Esthetician
Derma Elite Esthetics Academy/Renewal Day Spa
01.2007 - 10.2010
- Provided excellent customer service and skin care treatments to all clients
- Promptly answered multi-line phone, returned clients calls and scheduled appointments
- Trained new staff on the range of spa services offered
- Maintained rigorous standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
International Business Class Flight Attendant
MaxJet Airways
04.2005 - 12.2007
- Provided excellent customer service to Business Class Passengers
- Maintained maximum safety and security under FAA regulations
- Offered a five star dining experience and luxury services throughout the flight.
Flight Attendant
Delta Airlines
04.1997 - 12.2003
- Provided safety and comfort to passengers
- Maintained a high level of professionalism
- Received positive customer service reviews in acknowledgement for outstanding service on board.
Education
Master Esthetics -
Derma Elite Esthetics Academy
Richmond, VA01.2008
Skills
- Licensed Esthetician in the State of Florida
- Superior attention to detail
- Outstanding client care
- Sales background
- Product knowledge of Dermalogica and Derma Elite Skin Care Products
- Advanced facials specialist
- Microdermabrasion treatments
- Chemical facial peels
- Facial Waxing
- Professional Make-up application
- Hydrating and Detox body wrap procedures
- Accumulated high retail sales of skin care products in addition to the facial services provided
- Consistently received positive performance reviews from clientele
- Accumulated diverse clientele assisting with skin care needs and plans for future services
Timeline
Esthetician
Godiva Salon
06.2013 - 06.2015
Esthetician
Renewal Day Spa
01.2011 - 03.2020
Manager/Master Esthetician
Derma Elite Esthetics Academy/Renewal Day Spa
01.2007 - 10.2010
International Business Class Flight Attendant
MaxJet Airways
04.2005 - 12.2007
Flight Attendant
Delta Airlines
04.1997 - 12.2003
Master Esthetics -
Derma Elite Esthetics Academy