Summary
Overview
Work History
Education
Skills
Timeline
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Kathleen Stanwood

Greenland

Summary

Experienced customer service professional well-versed in working with insurance guidelines, assessing patient financial situations, providing information and resolving concerns. Excellent communication, organizational and multitasking abilities.

Overview

3
3
years of professional experience

Work History

Disability Claims Examiner

Lincoln Financial Group
10.2021 - Current
  • Evaluated and interpreted state and federal regulations to ensure compliance in the handling of all disability claims.
  • Identified insurance coverage with thorough examinations of claims documentation, and related records.
  • Increased customer satisfaction by promptly addressing concerns or questions from both claimants and employers during the claims process.
  • Collaborated with medical professionals to obtain accurate assessments of claimant''s disability status for informed decisionmaking.

Financial Coordinator

Cochecho Dental
02.2021 - 10.2021
  • Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
  • Explained insurance benefits, fees and procedures to patients.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Managed daily financial functions in collaboration with accounting and payroll personnel.

Education

Bachelor of Science - Psychology

Plymouth State University
Plymouth, NH

Skills

  • Professionalism and Integrity
  • Sourcing and Compiling Information
  • Settlement Negotiation
  • Documentation proficiency
  • Active Listening
  • Team Collaboration

Timeline

Disability Claims Examiner

Lincoln Financial Group
10.2021 - Current

Financial Coordinator

Cochecho Dental
02.2021 - 10.2021

Bachelor of Science - Psychology

Plymouth State University

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Kathleen Stanwood