Kathleen Stewart
Security, Warehouse, retail
Howell and Lansing,MI
Summary
Warehouse professional with robust background in inventory management and logistics. Known for reliability and adaptability, consistently ensuring smooth operations. Skilled in team collaboration, maintaining safety protocols, and managing stock efficiently.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Warehouse associate
State Supported Living Center
03.2023 - 08.2023
- Company Overview: State Supported Living Center for developmentally disabled adults, Denton, TX.
- Receive and document everything delivered to the State Supported Living Center for developmentally disabled adults, Denton, TX. Carefully maintain temperatures of frozen and refrigerated foods, deliver to destinations throughout campus.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assisted in reducing product damage by properly handling and storing materials.
- Assisted in receiving, stocking and distribution of merchandise.
- Verified quantity and description of materials received by checking merchandise against packing list.
Punch Press Machine Operator
Reuland Electric
06.2021 - 04.2022
- Work with a team operating punch press machines making parts for assembly of brakes for government vehicles, elevators, roller coasters and more. Set up boxes for collection of plastic water bottles that I brought home and brought to a recycling center in an effort to help save our beautiful planet.
- Maintained detailed records of machine settings, production data, and material usage to facilitate accurate reporting and inventory management.
- Actively participated in weekly team meetings to discuss production goals, address potential issues, and share best practices among colleagues.
Warehouse worker/ Driver
Lansing Sanitary Supply
09.2015 - 03.2019
- Assemble orders in warehouse, load carts, drive to and hand-deliver to custodial closets and pantries at Sparrow and St. Lawrence hospitals. Assemble orders for warehouse delivery and customer pick up. Established a good rapport with hospital staff, adeptly handled ongoing changes in the hospitals.
- Consistently lifted materials weighing as much as 75 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
- Assembled pallets and crates for secure transportation of materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated moving truck safely to deliver items to destination.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Security Officer
Guardsmark/Jackson National Life
05.2012 - 04.2015
- Monitor all entrances and grounds at the 4 Jackson National Life properties, ongoing daily general and emergency assistance to JNL associates and visitors, document daily activities and incidents.
- Greeted guests and associates professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
Security Officer
Valor Security
07.2010 - 05.2011
- Mall security, keep all areas of mall property safe and secure, provide customer service to shoppers, tenants and mall management, respond to emergency situations, document daily activities and all incidents.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Security Officer
Securitas
12.2006 - 05.2009
- Serve as a Security Guard/Receptionist, securing entry to State office buildings and parking structures, provide customer and administrative assistance to visitors and employees, document daily activities and incidents. Primarily held post, essentially serving as receptionist at the MDOT lobby.
- Greeted guests and associates professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Security Officer
IPC International
10.2005 - 06.2006
- Mall security of all mall property, customer service to shoppers, tenants and mall management, respond to emergencies and document daily activities and incidents.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to emergency situations to assess, and monitor heart attack symptoms, dispatch ambulance and relate details to EMT's.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Retail: Cashier, Pricing Team Associate, Freight Crew Associate
Service Merchandise, Home Depot, Wal-Mart
01.1992 - 12.2000
- Retail: Cashier, Pricing Team Associate, Freight Crew Associate – 1992-2000 – Service Merchandise, Home Depot, Wal-Mart.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
- Trained new employees on company policies and effective communication techniques with customers.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
- Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
- Supported store merchandising initiatives by restocking shelves and creating visually appealing displays.
- Processed various payment methods accurately while maintaining confidentiality of customer information.
- Learned duties for various positions and provided backup at key times.
Education
college certificate of achievement - mixology
Lansing Community College
Lansing, MICertificate of Achievement - Digital Media/Cinematography/Production Assistant
Lansing Community College
Lansing, MISkills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
Accomplishments
With my strong interest in recycling I set up collection boxes in places of employment and a community I where i lived in Denton, TX.
Co-Captained The Impact Team at Home Depot, addressing store shrink and safety issues.
Captained The Kids' Workshop at Home Depot, ordering supplies, managing the monthly event, teaching young people kit building skills followed by clean-up of workshop area, tools and supplies.
Certification
Certified in First Aid, CPR, AED several times through the years, ready for re-certification
Certified in Unarmed Security by the State of Nevada, Tennessee and Michigan
Timeline
Warehouse associate
State Supported Living Center
03.2023 - 08.2023
Punch Press Machine Operator
Reuland Electric
06.2021 - 04.2022
Warehouse worker/ Driver
Lansing Sanitary Supply
09.2015 - 03.2019
Security Officer
Guardsmark/Jackson National Life
05.2012 - 04.2015
Security Officer
Valor Security
07.2010 - 05.2011
Security Officer
Securitas
12.2006 - 05.2009
Security Officer
IPC International
10.2005 - 06.2006
Retail: Cashier, Pricing Team Associate, Freight Crew Associate
Service Merchandise, Home Depot, Wal-Mart
01.1992 - 12.2000
college certificate of achievement - mixology
Lansing Community College
Certificate of Achievement - Digital Media/Cinematography/Production Assistant
Lansing Community College
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