Summary
Overview
Work History
Education
Skills
Affiliations
SoftwareEngineer

Kathleen Stott

Apex,NC

Summary

User experience professional passionate about building mobile-first, responsive web pages that are visually pleasing and informative. Cross-collaborates to ensure design, quality assurance (QA), accessibility, and coding standards have been met. Excellent problem-solving abilities, and commitment to ensuring timely, quality solutions. Strong customer service and stakeholder management skills. Excels at managing multiple projects while devoting attention to detail. Documents and refines processes to achieve smoother workflows. Drives company brand by adhering to design system.

Content management professional prepared to streamline and enhance digital content processes. Recognized for delivering high-quality content updates and maintaining comprehensive content libraries. Team-focused with commitment to achieving results and adapting to changing project needs. Proficient in content management systems and detail-oriented work.

Overview

20
20
years of professional experience

Work History

Web Content Administrator

IQ SOLUTIONS
01.2023 - 01.2025
  • Created new pages using USWDS and provided maintenance on government websites using Drupal 10.
  • Performed user assistance testing (UAT) on newly installed components to confirm correct functionality.
  • Resolved Jira tickets from DHHS requiring new pages and edits to the HRSA.gov websites.
  • Engaged in cross-functional collaboration with developers to identify and resolve quality control issues on the NIH HEAL website.
  • Used data to discern additional opportunities for search engine optimization (SEO).
  • Remediated PDFs to make them Section 508 compliant.

UX Engineer / Front-End Developer

RED HAT
01.2019 - 05.2023
  • Performed development and maintenance programming on Red Hat company websites, using HTML, CSS, JavaScript, Drupal 7-9, HubSpot, SASS, and Bootstrap.
  • Executed page redesigns, product launches, and time-sensitive initiatives, informing users and increasing revenue.
  • Collaborated with UX/UI designers, translating wireframes and mock-ups into responsive web pages which engaged users and promoted product sales and brand growth.
  • Complied to web accessibility standards (WCAG 2.2, Section 508, and ADA guidelines) by using high contrast designs, coding for keyboard navigation, and adding alternative text, captions, and transcripts.
  • Implemented search engine optimization (SEO) techniques including adding meta information, optimizing images to decrease loading time, and testing for mobile-friendliness.
  • Conducted UAT and cross-browser testing on new and updated Drupal modules.
  • Grew team codebase by writing reusable code.

Web Designer / Web Developer

RED HAT
01.2007 - 01.2019
  • Conducted continuous maintenance of redhat.com.
  • Created and updated pages which had been translated into foreign languages.
  • Used ServiceNow and Rally to track projects.
  • Built Red Hat’s Summit website which promoted an annual event and encouraged registration.
  • Created press release pages and published them in a timely manner.
  • Wrote documentation on workflow processes.
  • Solved trouble tickets to make corrections and improvements to redhat.com.
  • Coordinated with the legal department to publish all license agreements required by law.
  • Handled redirects in Akamai and communicated with support team to publish in conjunction with marketing campaigns launches.

Associate Technical Support Engineer

RED HAT
01.2007 - 12.2007
  • Solved system and networking issues on Red Hat Linux machines.
  • Provided customer support for services, including Samba, Apache, Sendmail, Dovecot, SELinux, iptables, FTP, Squid, NFS, NIS, and LDAP.
  • Authored technical articles for Red Hat Knowledgebase.

Search Engine Optimization Technician

MARKETSMART INTERACTIVE
01.2005 - 01.2006
  • Created and edited HTML, JavaScript, CSS, ASP, PHP, and Cold Fusion web pages.
  • Improved websites' visibility on search engines resulting in heavier traffic to websites.
  • Employed efficient coding skills to make websites more robust.
  • Worked with campaign managers and clients to resolve issues and discuss ways to improve their website.
  • Set up Google Analytics tracking tags.
  • Added revised text to websites.

Education

Bachelor of Arts (BA) - Art History

College of Charleston
Charleston, SC

Skills

  • Adobe Creative Suite
  • Figma
  • MS Word
  • MS Excel
  • MS PowerPoint
  • MS Visual Studio Code
  • Screaming Frog
  • Jira
  • Drupal
  • HubSpot
  • WordPress
  • HTML
  • CSS
  • JavaScript
  • Bootstrap
  • USWDS
  • Image editing
  • Website maintenance
  • Adobe creative suite
  • Search engine marketing
  • Content curation
  • Web accessibility
  • Webinar management
  • Content localization
  • Content auditing
  • User interface design
  • Content management
  • Customer service
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Strong attention to detail
  • Writing skills
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Adaptability and flexibility
  • Planning and coordination
  • Relationship building
  • Analytical thinking
  • Deadline management
  • Quality control
  • Project management
  • File and records management

Affiliations

  • International Association of Accessibility Professionals (IAAP)

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Kathleen Stott