Overview
Summary
Work History
Education
Skills
Timeline
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Kathleen Taylor

East Berlin,PA

Overview

15
15
years of professional experience

Summary

I was in charge of training new starbuck managers. Me and my team were awarded top customer service award. At GSK i was involved in many committees. I am most proud of the Accountable together team. We helped to raise employee morale. I was lead on the fund raising. In less than 2 years we raised over $10,000 for project share, while the plant was closing.


Work History

Packaging Operator

GSK Consumer Healthcare
Carlisle, PA
04.2016 - 08.2021
  • Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
  • Labeled, recorded and inspected packaging to prepare for shipment or storage.
  • Assisted with quality and production process improvements to support new packaging initiatives.
  • Supported new employees with training in proper stripping, packaging, inventory management and cleaning.
  • Completed processing activities to conform with laws, safety standards and product hygiene standards.

Starbucks Department Manger

Safeway
Baltimore, MD
01.2010 - 01.2016
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Analyzed and interpreted store trends to facilitate planning.

Starbucks Department Manger

Target
Bel Air, MD
02.2006 - 06.2009
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.

Education

High School Diploma -

Dundalk High School
Baltimore, MD
06.1982

Skills

  • Materials transportation
  • Packing and scanning
  • Shipping and receiving
  • Quality control
  • Stock management
  • Item packaging
  • Machine adjustment
  • Preventive Maintenance
  • Interpersonal Communication
  • Attention to Detail
  • Decision Making
  • Critical Thinking
  • Active Listening
  • Self-Motivated

Timeline

Packaging Operator

GSK Consumer Healthcare
04.2016 - 08.2021

Starbucks Department Manger

Safeway
01.2010 - 01.2016

Starbucks Department Manger

Target
02.2006 - 06.2009

High School Diploma -

Dundalk High School

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Kathleen Taylor