KATHLEEN TORRIONI
Bethel
Summary
Results-driven business professional with extensive experience in optimizing operational workflows and spearheading strategic initiatives. Known for fostering collaborative work environment and consistently achieving organizational goals. Skilled in process optimization and team leadership, adaptable to dynamic business needs.
Overview
11
11
years of professional experience
Work History
Director of Business Operations
Catholic Recruiter Associates
05.2024 - Current
- Develop and implement operational strategies and objectives that align with the company’s overall business goals
- Analyze current business processes and identify areas for improvement to enhance productivity, efficiency, and cost-effectiveness
- Oversee budgeting processes and manage financial resources to ensure the company’s operations are cost-effective and financially sustainable
- Manage and support the operations team, including recruitment, training, and performance evaluations
- Oversee relationships with external vendors and manage contracts to ensure they meet the company’s needs and standards
- Oversee the implementation and maintenance of technology systems and tools that support business operations
- Prepare and present regular reports on operational performance to senior management
- Preparing and Executing payroll for contractors
Executive Assistant
Connex International
08.2022 - Current
- Manage sensitive matters with a high level of confidentiality and discretion
- Organize complex calendars and schedules; resolving any scheduling issues
- Prepare Word, Excel, PowerPoint presentations, agendas, reports, special projects and other documents in support of objectives for the organization
- Prepare expense reports
- Screen incoming telephone calls; take and deliver accurate messages; respond to requests by gathering and providing information and referring non-routine calls to the appropriate staff
- Excellent communication and time management skills; proven ability to meet deadlines
- Ability to function well in a high-paced environment; performs additional duties as assigned by executives
- Preparing and Executing payroll for employees
Office Manager/ EA
NY Home Maintenance Co Inc
06.2016 - 06.2022
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning
- Identified and resolved unauthorized, unsafe or ineffective practices
- Set, enforced and optimized internal policies to maintain responsiveness to demands
- Devised processes to boost long-term business success and increase profit levels
- Partnered with vendors and suppliers to effectively manage and budget
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets
- Devised business growth projects to acquire and purchase smaller businesses
- Supporting CEO by managing daily schedule, arranging itinerary for industry events
- Assisting COO in implementing best practices for business growth
- Working directly with vendors and managing contracts
- Recruiting, on boarding, and training new employees
- Payroll experience
Teacher
Family Centers
09.2014 - 05.2016
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
Education
Bachelor of Arts - English
Mercy College
05.2014
Skills
- Workflow Optimization
- Logistics Oversight
- Organize Complex Calendars
- Human Resources Oversight
- Proficient in MS Office 365, Smartsheet, DocuSign, PandaDoc, QuickBooks(desktop & online)
- Business Leadership
- Departmental Operations
- Prepare Expense Reports
- Contract Development and Management
- Accounts Receivable/Accounts Payable
Timeline
Director of Business Operations
Catholic Recruiter Associates
05.2024 - Current
Executive Assistant
Connex International
08.2022 - Current
Office Manager/ EA
NY Home Maintenance Co Inc
06.2016 - 06.2022
Teacher
Family Centers
09.2014 - 05.2016
Bachelor of Arts - English
Mercy College
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