Kathleen Tosches
Summary
Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Sailing Coach
Notre Dame Academy
04.2023 - 06.2023
- Developed sailing skills in athletes through targeted drills and practice sessions.
- Streamlined equipment maintenance processes, ensuring peak performance during competitions.
- Evaluated weather conditions prior to practices or races to ensure safe sailing conditions were maintained throughout all activities.
- Improved safety awareness among team members by conducting regular briefings and debriefings on sailing risks and hazards.
- Boosted team morale with effective communication and motivational strategies.
Supervisor
Brian's Kennels Inc
10.2013 - 03.2020
- Ensuring proper kennel opening and closing procedures
- Preparing and distributing medication and food to cats and dogs
- Maintaining a safe and clean kennel environment for all animals
- Taking reservations and appointments for clients
- Counting and balancing cash register
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Professional Dog Walker
12.2012 - 01.2015
- Daily care and basic training of small and larger breed dogs
- Responsibilities include feeding, walking, bathing
Canine Care Technician
Southeastern Guide Dogs Inc
11.2011 - 09.2012
- Provided canine basic handling and training skills
- Training new employees and volunteers of policies and procedures
- Maintained cleanliness of dogs and kennel environment
- Worked with visitors and volunteers for events and fundraisers
- Introducing new dogs to communities to larger dog communities
- Prepared and distributed medication and food to dogs
- Ensured proper kennel closing procedures
- Worked with individual dogs and volunteers involved with Canine Enrichment Program
Administrative Assistant
Neurology Associates
01.2008 - 09.2010
- Maintained appointment schedule for 3 physician practice
- Maintained, organized and updated new and existing patient charts
- Created and organized patient records
- Triaged telephone calls for three physicians
- Ensured delivery of physician orders to hospitals and consulting physicians
- Managed contact billing encounter forms for billing department
Sales Associate
PetCo, Inc
01.2005 - 05.2006
- Animal care, cleaning and handling
- Distributed proper medication to a variety of animal breeds
- Organized and stocked in-store merchandise
- Communicated animal needs to customers regarding animal care and proper equipment
- Managed fish department ensuring healthy aquatic animals, products, and organization
- Maintained ordering of livestock for fish department
Shift Manager
Blockbuster Video
01.2004 - 08.2004
- Delegated store organizational tasks to staff members
- Counting and balancing cash register tills as needed
- Balanced store safe nightly
- Ensured proper closing of business
Education
Bachelor of Arts - Social Science
Boston College
Chestnut Hill, MA2008
Skills
- Leadership: Systematically constructing and leading cross-functional, collaborative, and dynamic teams to successfully achieve organizational goals and drive returns
- Consensus Building: Purposefully creating positive relationships with colleagues, enabling all to work together for the betterment and growth of the organization
- Critical Thinking: Effectively making decisions while taking into account all relevant information and potential impacts, creatively access unique information, then make more informed decisions from initially imperfect data
- Problem Solving: Creatively finding solutions to often unpredictable situations while remaining focused on achieving the organization's strategic goals
- Emotional Intelligence: Empathetically developing relationships with colleagues that foster a healthy work environment where co-workers are comfortable giving and receiving feedback and assistance
- Additional Skills:
- PetTech Canine CPR and first aid certified
- Proficient in
- Microsoft Office suite
Certification
- First Aid/CPR Certified
- Canine First Aid/CPR Certified
Timeline
Assistant Sailing Coach
Notre Dame Academy
04.2023 - 06.2023
Supervisor
Brian's Kennels Inc
10.2013 - 03.2020
Professional Dog Walker
12.2012 - 01.2015
Canine Care Technician
Southeastern Guide Dogs Inc
11.2011 - 09.2012
Administrative Assistant
Neurology Associates
01.2008 - 09.2010
Sales Associate
PetCo, Inc
01.2005 - 05.2006
Shift Manager
Blockbuster Video
01.2004 - 08.2004
Bachelor of Arts - Social Science
Boston College