Strong leader and problem-solver dedicated to streamlining operations and promoting organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Customer Advisor
Delta Sonic Car Wash Systems
05.2022 - Current
Guided customers through product selection, offering tailored recommendations based on individual needs.
Managed customer complaints with empathy and professionalism, resulting in resolved issues and improved relationships.
Assisted in training new team members on company policies, procedures, and best practices for exceptional customer service delivery.
Demonstrated strong time management skills by effectively handling multiple customer interactions simultaneously while maintaining a high level of service quality. Putting roughly 150 vehicles through the car wash an hour
Personal Babysitter
Jaqueline Blujus
09.2021 - Current
Maintained a clean and organized environment to ensure the well-being of children under care.
Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
Wash Technician
Delta Sonic Car Wash Systems
07.2021 - 05.2022
Enhanced vehicle cleanliness by performing thorough washing and detailing tasks.
Increased customer satisfaction by providing timely and efficient wash services.
Education
Bachelor of Science - Political Science
University of Pittsburgh
Pittsburgh, PA
04.2027
High School Diploma -
Kenmore East Senior High School
Tonawanda, NY
06.2023
Skills
Sales Techniques
Product Knowledge
CPR Training
Infant Care
Educational Support
Machine Operation
Cash Register Operation
Accomplishments
Graduated high school with a cumulative average in the top 10% of my graduating class.
Awarded the Frank C. Densberger award for exceptional leadership and outstanding character in high school.
Awarded the Albert J. Witzig award for initiative, persistance, and determination while focusing scholarship.