Summary
Overview
Work History
Skills
Timeline
Generic

KATHLEEN VALVERDE

Prineville,OR

Summary

I’m very strong is sales and customer service

Overview

33
33
years of professional experience

Work History

Sales Associate

Quilt Shack
04.2019 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Morning Waitress

Country Nook
03.2001 - 04.2011
  • Maintained high-quality service under pressure.
  • Showcased ability to handle multiple tasks by effectively managing tables and organizing orders.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Morning Waitress

Sweetwaters Restaurant
02.1992 - 04.2000
  • Delivered exceptional customer service consistently, even under pressure.
  • Balanced numerous dining tasks simultaneously, ensuring timely service delivery.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Skills

    I pay attention to detail, and I’m a very hard worker and fast learner

Timeline

Sales Associate

Quilt Shack
04.2019 - Current

Morning Waitress

Country Nook
03.2001 - 04.2011

Morning Waitress

Sweetwaters Restaurant
02.1992 - 04.2000

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KATHLEEN VALVERDE