Kathleen Vaslet
Cumberland,RI
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Experienced in training new employees on responsibilities and company work ethics.
Overview
7
7
years of professional experience
Work History
Office and Administrative Assistant - Retired
Brown University
10.2016 - 01.2024
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Volunteer Women's Worker
20 Schemes and Providence Rescue MIssion
- Cultivated positive learning environment by fostering open communication and building strong relationships with students, leading to increased student engagement and satisfaction.
- Conducted mock interviews and provided guidance on professional communication etiquette, preparing students for real-world situations like job interviews or presentations.
- Implemented creative teaching strategies to address diverse learning needs and keep students motivated and engaged throughout tutoring sessions.
Office Manager
Chartwells Dining Services
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Updated reports, managed accounts, and generated reports for company database.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Served as liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records
Elementary Teacher
Barrington Christian Academy
- Built positive relationships with parents to involve families in educational process.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Taught students subject-specific material, learning strategies, and social skills.
- Assessed student learning progress and comprehension with routine tests and standardized examinations.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to needs of special education students.
Education
Bachelor of Arts - Elementary Education
Wheaton College
Wheaton, ILSkills
- Computer Proficiency
- Microsoft Office Suite
- Clerical Support
- Customer Service
- Documentation and Recordkeeping
- Accounting skills
- Invoice Processing
- Multi-Line Telephone Systems
- Customer Relations
- Critical Thinking
- Proofreading
Computer skills
- Microsoft Office Suite
- Adobe Acrobat
- Banner
- Workday
- Slate
Timeline
Office and Administrative Assistant - Retired
Brown University
10.2016 - 01.2024
Volunteer Women's Worker
20 Schemes and Providence Rescue MIssion
Office Manager
Chartwells Dining Services
Elementary Teacher
Barrington Christian Academy
Bachelor of Arts - Elementary Education
Wheaton College
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