Kathleen Vieira

• Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
• Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
• Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
• Increased public trust in EMS services by maintaining a professional demeanor during interactions with patients, families, bystanders, and other healthcare professionals and fellow first responders at all times.

• Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
• Demonstrated leadership abilities while serving as lead EMT during designated shifts or special events requiring additional responsibilities beyond primary duties.
• Advanced patient comfort during transport by employing proper handling techniques and providing emotional support as needed.

Field Training Officer

• Served as a positive role model for new officers, demonstrating professionalism, integrity, and commitment to public service at all times.

• Delivered excellent customer service skills including greeting customers, taking orders, preparing food and beverages in a quick and effective manner during stressful environments
• Maintained a safe, clean, and professional workspace with routine cleaning and organization

• Contributed to the successful completion of multiple research projects by providing timely and accurate testing results.
• Adhered to laboratory safety procedures to maintain compliance with quality control standards.
• Collaborated with interdisciplinary teams to ensure effective communication and proper implementation of experimental procedures.