Kathleen Wilts
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
Business Consultant/Associate Buyer
Awakenings Gifts And Guidance For The Soul
02.2023 - Current
- Developed business strategies by conducting comprehensive market research and competitor analysis.
- Increased client satisfaction by implementing tailored solutions for their unique business needs.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
- Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
- Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
Regional Director of Operations
UST Select
03.2022 - 02.2023
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the region.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Established strong partnerships with Client and retailers to secure optimal brand positioning and exposure.
- Implemented regional talent development programs to foster employee growth and retention, resulting in a more skilled and engaged workforce.
- Generated financial and operational reports to assist management with business strategy.
- Evaluated site performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the region.
District Manager
Dollar General
12.2016 - 11.2021
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Coordinated with other district managers to actualize performance improvement strategies.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Supervised 21 locations to enforce high-quality standards of operation.
Asset Coordinator/Onboarding Coordinator
Sears Holding Company
02.2015 - 04.2016
- Enhanced asset tracking accuracy by implementing a robust inventory management system.
- Reduced equipment downtime through proactive maintenance scheduling and coordination.
District Manager
RGIS Inventory Service
01.2011 - 11.2014
- Led a 2.3 million dollar district, covering the Eastern half of Nebraska, with 80 to 125 teammates and 2 area managers.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Generated financial and operational reports to assist management with business strategy.
Co-Manager
HOBBY LOBBY
04.2010 - 12.2010
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
District Manager
WalMart
01.2009 - 04.2010
- Responsible for hiring, training, managing, and administering disciplinary action per company policy for management and associate levels.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Supervised [Number] locations to enforce high-quality standards of operation.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Education
Bachelor of Science Degree - Management of Human Resources
Bellevue University
09.2016
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Flexible and Adaptable
- Organizational Skills
- Verbal Communication
- Multitasking Abilities
- Decision-Making
- Problem Resolution
Timeline
Business Consultant/Associate Buyer
Awakenings Gifts And Guidance For The Soul
02.2023 - Current
Regional Director of Operations
UST Select
03.2022 - 02.2023
District Manager
Dollar General
12.2016 - 11.2021
Asset Coordinator/Onboarding Coordinator
Sears Holding Company
02.2015 - 04.2016
District Manager
RGIS Inventory Service
01.2011 - 11.2014
Co-Manager
HOBBY LOBBY
04.2010 - 12.2010
District Manager
WalMart
01.2009 - 04.2010
Bachelor of Science Degree - Management of Human Resources
Bellevue University
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