Kathleen Yates
Jupiter
Summary
Professional with significant experience in food service, ready to excel in customer-focused environments. Strong background in preparing deli products, maintaining high standards of cleanliness, and ensuring customer satisfaction. Known for effective teamwork, adaptability, and consistently achieving operational goals. Skilled in slicing meats, preparing sandwiches, and managing inventory with friendly and reliable approach.
Overview
21
21
years of professional experience
Work History
Baker, Cook
Dunkin
07.2022 - 05.2025
- Prepared a variety of baked goods, ensuring consistency in taste and presentation.
- Operated baking equipment, adhering to safety and sanitation standards.
- Set up sandwich station and made food to order.
Cashier
Ross Stores
10.2020 - 06.2022
- Processed customer transactions efficiently using POS systems.
Customer Service Agent
Fedex Express
02.2019 - 09.2020
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed package shipments accurately using FedEx tracking systems and software.
- Assisted customers in selecting services best suited to their shipping needs.
- Collaborated with team members to enhance service delivery and operational efficiency.
Crew Member
McDonald's Restaurant
05.2017 - 03.2019
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
Deli Clerk, Produce Clerk
The Fresh Market
10.2015 - 03.2017
- Assisted customers by providing product recommendations and answering inquiries about deli offerings.
- Maintained cleanliness and organization of the deli counter, ensuring compliance with food safety standards.
- Operated deli equipment to prepare and slice meats and cheeses for customer orders.
- Managed inventory levels, ensuring freshness and quality of produce.
- Monitored stock rotation procedures to minimize waste and spoilage.
Deli Service Clerk
Costco Wholesale
12.2012 - 09.2015
- Prepares, packages and labels, meals, entrees, salads, party trays, and rotisserie chicken. Assembles take-and-bake pizzas. Maintains case and rotates all product.
- Provided exceptional customer service in deli department, ensuring customer satisfaction and repeat business.
Produce Clerk
05.2010 - 11.2012
- Responsible for the proper stocking and rotation of merchandise in the produce and floral departments, including merchandising of products to ensure fresh, high quality offerings.
- Answer question from customers about products and help increase sales by handing out food samples and recommending additional items to customers.
Cashier, Meat Cutter and Produce Clerk
Publix Supermarkets Store
02.2006 - 09.2012
- Processed customer transactions efficiently using point-of-sale systems.
- Operated band saws and slicers to prepare various meat cuts for display and sale.
- Ensured compliance with food safety regulations and hygiene standards throughout meat preparation processes.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of produce displays to promote sales.
Meat Apprentice/Meat Cutter
Publix Supermarkets
03.2007 - 04.2010
- Arranges display case to assess daily production needs and rotates merchandise.
- Cuts, trims and grinds meat and checks for fat content.
- Follows department production procedures and standards for quality and consistency of finished merchandise.
- Cleans and sanitizes throughout the day. Complies with health code by following sanitation standards and maintaining proper temperatures.
- Transfers cut and ground meat to Styrofoam trays. Loads trays onto metal trays and transfers to large wheeled rack for wrapping.
- Assists with wrapping and stocking meat case.
Cashier
12.2006 - 02.2007
- Receive payment by cash, check, credit cards, or automatic debits.
- Maintain clean and orderly check out areas
- Stock Shelves, and mark prices on shelves and items.
Clerk I, Clerk and Comptroller
Palm Beach County
01.2004 - 10.2006
- Receives, sorts, organizes, stamps, prepares for mailing, ensures proper postage and delivers daily mail; maintains mail logs and records of mail processed.
- Performs routine data entry in maintaining and updating unit computer files i.e., warrants appearances, payments, citations, dates, case data, pleadings, statistics court actions.
- Receives, records, and prepares receipts for payments of fines, fees, and tickets.
- Performs daily counting and cash drawer balancing of all monies.
Education
Associates - Business Administration And Management
Palm Beach Community College
Palm Beach Gardens, FL05.2001
Skills
- Produce Experience
- Merchandising
- Meat Cutting
- Cooking
- Food safety and sanitation
- Customer service
- Team player
Timeline
Baker, Cook
Dunkin
07.2022 - 05.2025
Cashier
Ross Stores
10.2020 - 06.2022
Customer Service Agent
Fedex Express
02.2019 - 09.2020
Crew Member
McDonald's Restaurant
05.2017 - 03.2019
Deli Clerk, Produce Clerk
The Fresh Market
10.2015 - 03.2017
Deli Service Clerk
Costco Wholesale
12.2012 - 09.2015
Produce Clerk
05.2010 - 11.2012
Meat Apprentice/Meat Cutter
Publix Supermarkets
03.2007 - 04.2010
Cashier
12.2006 - 02.2007
Cashier, Meat Cutter and Produce Clerk
Publix Supermarkets Store
02.2006 - 09.2012
Clerk I, Clerk and Comptroller
Palm Beach County
01.2004 - 10.2006
Associates - Business Administration And Management
Palm Beach Community College
Additional Information
- Substantial experience and outstanding skills in customer service
- Accustomed to working in fast-paced environments with the ability to think quickly and successfully handle difficult clients.
- Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles.