Kathleen A. Olson
Delray Beach,FL
Summary
To secure a position that is both challenging and rewarding. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
35
35
years of professional experience
Work History
Hamilton High School
01.1988
Premier Remodeling
04.2018 - 03.2023
Senior Insurance Servicing Representative
National General
12.2007 - 01.2018
- Call Insurance agents for renewal policies and fax requests when needed
- Review all insurance policies for correct information and coverage
- Ensure all condominium and single-family resident loans listed on Excel spreadsheet are updated in a timely manner with flood coverage, or lender placed coverage when necessary
- Loss Drafts Department
- Managed homeowners with loans who have suffered a loss to their property
- Reviewed Insurance Claim checks for proper endorsement and forgery and ensure all documents of property damage are completed accurately
- Monitor entire repair process until home is restored to its original state.
Accounts Lead
University Accounting Services
10.2002 - 01.2007
- Responsible for client contacts with administrators for several universities across the United States
- Applied deferments to student loans still enrolled and not responsible to pay back their loans yet
- Participated in weekly meetings regarding work on hand and productivity.
Shipping and Receiving Expediter
Precision Service and Parts, Inc
01.2000 - 10.2002
- Received orders from clients and entered stock parts from purchase orders in data base
- Pulled parts and shipped client orders accordingly either manually, cherry picker or used forklift.
Office manager/Accounts Representative
Stand in Office Services
01.1995 - 11.1999
- Trusted to open office and set up switchboard for daily operations
- Maintained client accounts (i.e
- Castle Windows and Alliance Roofing)
Office manager
Friday Canning
06.1988 - 08.1995
- Responsible for the hiring, orientations and firing of second and third shift seasonal employees
- Assisted in plant floor management to ensure enough staff are available and at workstations
- Also responsible for second and third shift payroll
- Contacted temporary agency’s when needed to hire new staff.
Education
High School Diploma -
Hamilton High School
Sussex, WI06.1988
Skills
Microsoft Word
Excel
Data Entry
Customer Service
Payroll
Hiring employees
Terminate employees
knowledgeable in flood and fire insurance
Timeline
Premier Remodeling
04.2018 - 03.2023
Senior Insurance Servicing Representative
National General
12.2007 - 01.2018
Accounts Lead
University Accounting Services
10.2002 - 01.2007
Shipping and Receiving Expediter
Precision Service and Parts, Inc
01.2000 - 10.2002
Office manager/Accounts Representative
Stand in Office Services
01.1995 - 11.1999
Office manager
Friday Canning
06.1988 - 08.1995
Hamilton High School
01.1988
High School Diploma -
Hamilton High School
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