Kathleen Anne Hess

Directs support staff in the provision of patient care according to the standards of nursing practice, administrative and departmental policies and procedures.

• Charge/Triage Nurse, oversees the assignment of an average of 125 patients daily to 20 registered nurses to ensure timely appointments

• Completed Frontline Leadership training

• Member of the Clinical Ladder committee

• Instructor for Chemotherapy education

• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
• Provided direct patient care, stabilized patients and determined next course of action.
• Administered medications via oral, IV and intramuscular injections and monitored responses.

• Med-Surge with post operative patients and cancer patients
• Directs support staff in provision of patient care according to standards of nursing practice, administrative and departmental policies and procedures
• Administration of chemotherapy agents
• Charge/Triage Nurse, oversees assignment of patient to nurses
• Preceptor to newly hired Registered Nurses., Assess, plan, implement, and evaluate care needed by assigned patients (6:1 patient:nurse ratio)
• Knowledgeable about current methods and techniques of nursing practice
• Use nursing process to collaborate with patient and family, professional peers and other members of health care team to individualize patient care.

• Established pricing for all customers for North American Food Division
• Developed contracts for many Fortune 500 Companies
• Resolved payment discrepancies directly with customers
• Worked with customs to facilitate overseas shipments
• Extensive knowledge and utilization of all of Microsoft Office Suite.