KATHLEENANNE HIGGINBOTTOM
El Reno,Oklahoma
Summary
Compassionate Mental Health Technician known for high productivity and efficient task completion. Possess specialized skills in patient observation, crisis intervention, and behavior modification techniques. Excel in communication, empathy, and patience, ensuring effective interaction with patients and team members for optimal care delivery.
Overview
9
9
years of professional experience
Work History
Mental Health Technician
INTEGRIS MENTAL HEALTH SPENCER
Spencer, OK
04.2024 - Current
- Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Prepare patients for admission and discharge.
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
- Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
- Implemented therapeutic techniques such as art therapy, recreational therapy or music therapy.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
CLINICAL PARTNER II
SSM HEALTH
Oklahoma City, OK
12.2023 - 04.2024
- Perform patient care such as oral care, vital signs, making their beds, hygiene care, feeding, shaving, and other personal task
- Assist patients with safety issues
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information
- Assisted patients with mobility by providing physical support and pushing wheelchairs
NURSE TECH
INTEGRIS NURSE TECH
Oklahoma City, OK
06.2022 - 08.2023
- Perform patient care such as oral care, vital signs, making their beds, hygiene care, feeding, shaving, and other personal task
- Assist patients with safety issues
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information
- Assisted patients with mobility by providing physical support and pushing wheelchairs
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Maintained stringent hygiene standards of unit with disinfection and consistent restock of all equipment
Patient Safety Monitor
INTEGRIS METRO PSM FLOAT
Oklahoma City, OK
04.2022 - 06.2022
- Remind them not to do something that can potentially hurt them.
- Conducted regular rounds to ensure patient safety and adherence to hospital policies.
- Restrained patients to prevent violence or injury while assisting physicians or nurses to administer treatments.
Patient Care Tech
DAVITA KIDNEY CARE
Oklahoma City, OK
01.2022 - 03.2022
- Performed patient assessments prior to dialysis treatments, including vital signs and weight checks.
- Monitored patient's vital signs during dialysis treatments, adjusting the rate of fluid removal as necessary.
- Identified and reported any adverse reactions or changes in patient condition to the supervising nurse.
- Performed daily maintenance on dialysis machines, such as cleaning and sterilization.
Specialist
APPLE
Burlingame, CA
10.2019 - 08.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
Sales Associate
GAP INC.
Burlingame, CA
03.2019 - 09.2019
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Staff Leader
Orange Memorial Park
South San Francisco, CA
08.2018 - 08.2018
- Lead a group of kindergarteners to fifth graders to make sure a majority of their homework was finished and allow them to have quiet time/playground time
- Reported any accidents or injuries over the walkie and written, immediate injuries were reported over the walkie
- Prepared their snacks and designated group area before children were picked up from class
Staff Leader
Orange Memorial Park, Park and Recreation Department
South San Francisco, CA
07.2018 - 08.2018
- Lead a group of 8 - 31 children in activities provided for the day
- Make sure children are safe on camp site, playground, and off-site
- Report any accidents that have occurred that day and report any bad behavior, make sure the children acknowledge what they have done wrong and should not be done again
Volunteer organizer
Millbrae Library
Millbrae, CA
11.2015 - 04.2018
- Organize all age books and movies by author and shelve them
- Assist customers to their desired needs
- Organized each parts of the library and placing items in its right place, keeping each section neat and clean
Education
Master's - Health Care Administration
University of Arizona Global Campus
02.2023
B.A. - Health Care Administration
University of Arizona Global Campus
08.2021
B.S. - Pre-Nursing
San Francisco State University
B. S. - Nursing
Oklahoma Christian University
Oklahoma CitySkills
- Bilingual in Tagalog
- Charting and clinical documentation
- Knowledge of medical terminology
- Excellent customer service skills
- Patient Safety Management
- Behavior Management
- Clinical Documentation
- Progress Monitoring
- Patient Assessment
Timeline
Mental Health Technician
INTEGRIS MENTAL HEALTH SPENCER
04.2024 - Current
CLINICAL PARTNER II
SSM HEALTH
12.2023 - 04.2024
NURSE TECH
INTEGRIS NURSE TECH
06.2022 - 08.2023
Patient Safety Monitor
INTEGRIS METRO PSM FLOAT
04.2022 - 06.2022
Patient Care Tech
DAVITA KIDNEY CARE
01.2022 - 03.2022
Specialist
APPLE
10.2019 - 08.2021
Sales Associate
GAP INC.
03.2019 - 09.2019
Staff Leader
Orange Memorial Park
08.2018 - 08.2018
Staff Leader
Orange Memorial Park, Park and Recreation Department
07.2018 - 08.2018
Volunteer organizer
Millbrae Library
11.2015 - 04.2018
Master's - Health Care Administration
University of Arizona Global Campus
B.A. - Health Care Administration
University of Arizona Global Campus
B.S. - Pre-Nursing
San Francisco State University
B. S. - Nursing
Oklahoma Christian University
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