Certificates and Appointments: Certified Food Service Sanitation Manager; MS PowerPoint, WORD, EXCEL Proven ability to manage all aspects of a commercial kitchen operation. High motivational level reinforced by professional attention to detail and pride in generating nutritious, quality meals while creating a warm, inviting atmosphere for residents and patrons. Excellent communication and time-management skills. Can quickly establish a productive rapport with peers, vendors and all levels of management.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Senior Cook
01.2007 - Current
Responsible for coordination and execution of all functions related to menu planning for the varied nutritional needs of our residents including geriatric, diabetic, cardiac and gluten-free diets; preparing and serving daily meals; supply ordering and inventory management; maintaining County guidelines and standards for sanitation, health and safety in prep, dining and storage areas; operating and maintaining commercial kitchen appliances; maintaining staffing levels and overseeing fulfillment of individuals’ job responsibilities during my shifts; event planning and coordination
Selected Accomplishments:
Plan, coordinate and participate in special events for 30 – 300 attendees of varied ages and vocations:
Redeemer Day, Jubilee celebrations, Funeral collations; Elementary – High School religious retreats,
Health System Board meetings, Business and Fellowship luncheons, Holiday parties
Organize, execute and promote highly profitable bake sales for annual fundraising events:
Pancake Breakfast and Oktoberfest
Successfully orchestrate the annual Christmas cookie project, including ordering ingredients and supplies, baking, decorating and packaging 250doz
Cookies to be distributed by the Sisters to their health system affiliates, community partners and to their families and friends
Train and mentor all new hires in the Food Service department of the Provincialate, including high volume cooking and baking and best practices for food safety, while promoting the ideals of being a healing presence for our residents and patrons.
Line Cook
Provincialate of the Sisters of the Holy Redeemer
01.1997 - 01.2006
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Assisting with stocking and setting up the kitchen stations
Preparing food including cleaning and cutting the ingredients and cooking main dishes, desserts, appetizers and snacks
Plating prepared foods based on senior chef’s guidance
Working with servers to ensure that orders are completed according to request and on time
Washing and cleaning the kitchen and cooking utensils and storing the equipment at the end of shifts
Ensuring that the kitchen operation procedures and hygiene meet food safety standards and regulations
Nursing Assistant
Provincialate Of The Sisters Of The Holy Redeemer
Meadowbrook , PA
01.1985 - 12.1986
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Documented care actions by completing records and logs in medical software system.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Waitress
Bennigan's Restaurant
Philadelphia , PA
01.1982 - 12.1985
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials and took drink orders.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Bussed and reset tables to keep dining room and work areas clean.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Greeting guests and taking drink and food orders
Staying attentive to the needs of guests in the dining area
Delivering food from the kitchen to the guests
Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
Following health code standards with regards to the handling of food
Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more
Checked identification for minimum age for sale of alcoholic beverages.
Inspected dishes and utensils for cleanliness.
Stayed up-to-date on menu changes to help customers make food choices.
Prepared specialty desserts for customers for special occasions.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Education
No Degree - Certficate Program For Computer Sciences
Manor College
Jenkintown, PA
09.2012
Skills
Recipe Development
Quality Control and Oversight
Quality Assessments
Standards Compliance
Food Spoilage Prevention
Special Events and Catering
Staff Supervision and Coordination
Equipment Inspection and Maintenance
Kitchen Staff Management
Food Preparing, Plating and Presentation
Customer Preferences
Shipment Preparation
Health Inspections
Place Settings
Collaborative Relationships
Large-Scale Events Planning
Machinery Upkeep
Dietary Restrictions
Head Counts
Customer Satisfaction
Cost Savings
Food Allergies
Training Procedures
Chemical Storage
Special Dietary Requests
Food Portioning
Company Quality Standards
Affiliations
Autism Speaks
Certification
ServSafe
Timeline
Senior Cook
01.2007 - Current
Line Cook
Provincialate of the Sisters of the Holy Redeemer
01.1997 - 01.2006
Nursing Assistant
Provincialate Of The Sisters Of The Holy Redeemer
01.1985 - 12.1986
Waitress
Bennigan's Restaurant
01.1982 - 12.1985
No Degree - Certficate Program For Computer Sciences