Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kathleene Barnes

Salem

Summary

Dynamic professional with extensive experience at JOANN Fabrics and Crafts, excelling in cash register operation and customer service. Proven ability to enhance customer satisfaction through effective communication and product knowledge. Skilled in inventory management and payment processing, consistently ensuring accuracy and efficiency in transactions. Dependable team player committed to achieving store goals.

Overview

40
40
years of professional experience

Work History

Cashier - Stocker

JOANN Fabrics and Crafts
Spanish Fork
10.2022 - 05.2025
  • Operated cash register, processed transactions efficiently and accurately.
  • Assisted customers with fabric selection and project ideas, enhancing shopping experience.
  • Maintained clean and organized checkout area, ensuring compliance with store policies.
  • Collaborated with team members to restock shelves and display merchandise effectively.
  • Provided training to new cashiers on register operation and customer service techniques.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Discounted purchases by scanning and redeeming coupons.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Receiving Clerk /Computer Data Entry Operator

IPSC (Intermountain Power Service Corporation)
Delta
03.1985 - 05.2013
  • Inspected incoming shipments for accuracy and quality compliance.
  • Recorded inventory data using computerized tracking systems.
  • Managed paperwork for all incoming and outgoing shipments efficiently.
  • Communicated with suppliers regarding delivery schedules and discrepancies.
  • Trained new staff on receiving procedures and safety protocols.
  • Verified that all merchandise was in good condition upon arrival, and reported any discrepancies or damages immediately.
  • Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
  • Completed necessary paperwork including packing slips, bills of lading, receiving reports. accurately and on time.
  • Inspected delivered items for damage or defects; returned unacceptable items to vendor immediately.
  • Identified and reported inventory discrepancies to supervisor with recommendations for correction.
  • Prepared outbound shipments ensuring accurate labeling, packaging, weight calculations, shipping charges .
  • Coordinated with purchasing department to resolve invoice discrepancies promptly.
  • Prepared documentation to track and report on damaged or missing items.

Education

Associate of Science - Accounting

Utah Technical College (Later Utah Valley Universi
Provo
05-1975

Skills

  • Cash register operation
  • Customer assistance
  • Payment processing
  • Inventory management
  • Promotional display setup
  • Customer relationship management
  • Point of sale proficiency
  • Product restocking
  • Credit and cash transactions
  • Credit card processing
  • Returns processing
  • Customer service excellence
  • Dependability and reliability
  • Cash handling
  • Customer service
  • Cash handling expertise
  • Currency counting

Affiliations

  • Executive Board Member for Festival of Trees
  • Member of Service Committee at Church

Timeline

Cashier - Stocker

JOANN Fabrics and Crafts
10.2022 - 05.2025

Receiving Clerk /Computer Data Entry Operator

IPSC (Intermountain Power Service Corporation)
03.1985 - 05.2013

Associate of Science - Accounting

Utah Technical College (Later Utah Valley Universi

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