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KATHLEEN GRANT
Project Manager, Corporate
Atlanta,GA
Summary
PROJECT MANAGER, CORPORATE Highly–qualified, business–savvy Project Manager offering an approach to everyday problems that balances innovation and discipline while driving results. Strategic creative thinker with the unique ability to translate big picture vision into detailed action plans. Over 10 years of successfully implementing projects and programs which have promoted B2B, and B2C development within functional and matrix organizational structures. Proven ability to develop solid business relationships with individuals at all levels of an organization and from diverse cultures. Commended for innovative process improvements, dedication, and commitment to excellence.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
PROJECT MANAGER, CONTRACTS & COMPLIANCE
DELTA VACATIONS
Atlanta, GA
01.2020 - Current
- Managed and collaborated with DAL launching new automation procedures for operational leadership, which drove efficiency and reduced operational costs savings of $33M
- Partnered with key vendors to enhance system tools used in call center operations in order to drive higher value and utilization of workforce
- Executed seamless transition of Finance leaders during pandemic crisis
- Lead DLV IT consultant and corporate communications collaborator migrating personnel to O365, Sharepoint, and OneDrive
- Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
- Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
- Onboarded and trained new staff to keep team efficient and prepare team members to effectively handle demands of simultaneous and large-scale contracts.
- Developed and initiated projects, managed costs, and monitored performance.
- Orchestrated projects within strict time frames and budget constraints by solving complex problems and working closely with senior leaders.
- Drove team success through shared vision and recognition of quality performance.
- Maintained and configured Cobblestone Contract Management database with contract, vendor and customer information.
PROJECT MANAGER, CONTRACTS & COMPLIANCE - Contract
DELTA VACATIONS
Atlanta, GA
02.2016 - 01.2020
- Scope of responsibilities include analysis and assessment of current state of contract management process, research and compile data assembled from various department to best determine viable contract management database solution
- Implementing security controls over Delta Vacations collateral process minimizing risk and improving internal control environment
- Notable achievements:
- Effectively manage multiple projects simultaneously while collaborating with various departments Product Development, Marketing, and Content Management
- Communicate project status to stakeholders: executive management, directors, regional managers as well as project team members
- Successfully identified areas of risk, challenges and identifying appropriate solutions
- Proven knowledge and understanding of Delta Vacations contract management practices and process, established relationships with suppliers, and 3rd party vendors.
PROJECT MANAGER, CORPORATE STRATEGY
DELTA VACATIONS
Atlanta, GA
11.2014 - 02.2016
- Scope of responsibilities included capturing all business requirements, determining action plan to meet those requirements, identifying key tasks to achieve goal, supporting issue resolution and maintaining project plan to ensure that all deliverables are met within predetermined time period for Delta Vacations website content integration to Delta website
- Notable achievements:
- Effectively and efficiently built content management project plan, timeline, identifying interdepartmental action items, task, and deliverables in relation to Product Development, Creative Services, and Content Management teams
- Successfully lead scheduled project update calls and meetings with project teams
- Effectively communicated project status to varying audiences, from project team members to executive management, including milestones and realistic forecast of final deliverables meeting or exceeding project goals, objectives and timelines
- Successfully aligned and collaborated with Content Management, Global Electronic Distribution, Product Development and Marketing teams to understand business and technical requirements
- Effectively identified and monitored issues that occurred with content updates and promotions while working with applicable departments to resolve various issues.
PROJECT MANAGER, CONSULTANT
Independently Employed
Atlanta, GA
11.2012 - 10.2014
- Work with clients to assess goals and objectives of projects, identified risk and quality measures, and provided stakeholders with updates and delivery of milestones within all phases of projects
- Successfully utilizing project management principles, phases and practices while initiating and improving community relations and development sustainability, business development, diversity and inclusion
- Projects include: La Direccion - Multicultural Food and Hospitality Alliance, Westside Historic Arts Council, Stand Inc., Marie-Hill Villages of Seven Holdings and MetLife
- Scope of responsibilities included managing and monitoring small to large complex projects from establishing project charter to closure, ensuring project milestones are successfully met according to defined scope and stakeholder predefined guidelines against industry performance matrix
- Created and implemented e-payment solution system for B2B utilization
- Designed and implemented online communication board for 45 communities to improve homeowner communication
- Performed quality assurance software testing and user testing on e-commerce infrastructure
- Streamlined processes through implementing new and enhanced encrypted data systems
- Designed and executed successful, multi-faceted fundraising plan, including defining resource roles, program/project goals, processes for realization, evaluation, measurement, and necessary adjustments of objectives. Attained $750 thousand in donor contributions for three years going forward;
Education
Project Management Certificate - Project Management
Georgia Institute of Technology
Atlanta, GA 03.2011 - 08.2011
Master of Science - Business Management
Kaplan University
Davenport, IA 01.2005 - 05.2009
Bachelor of Science - Political Science And Government
Barry University
Miami, FL 09.1987 - 05.1991
Skills
Project planning and development
Advanced problem solving
Change Management
Budgeting
Strategic planning
Contract Management
B2B
B2C
Agile - Product Owner
Waterfall Methodology
Process Improvement
Risk Management
Accomplishments
- Microsoft Project, SharePoint, InfoPath, Visio, Word, Excel, Vlookup, Access, PowerPoint, Outlook; SaaS, SQL.WebAnalytics, CRM, SAP ERP www.linkedin.com/pub/kathleen-grant/33/6a1/73a/
Certification
Certified Management Review Specialist (NCHM)
Affiliations
- Project Management Institute
- National Diversity Council
- Georgia Diversity Council
Software
SharePoint
Microsoft Project
Microsoft Visio
Saas
Contract Management Systems
SAP
PMI
Member of Project Management Institute since 2011
Timeline
PROJECT MANAGER, CONTRACTS & COMPLIANCE
DELTA VACATIONS
01.2020 - Current
PROJECT MANAGER, CONTRACTS & COMPLIANCE - Contract
DELTA VACATIONS
02.2016 - 01.2020
PROJECT MANAGER, CORPORATE STRATEGY
DELTA VACATIONS
11.2014 - 02.2016
PROJECT MANAGER, CONSULTANT
Independently Employed
11.2012 - 10.2014
Project Management Certificate - Project Management
Georgia Institute of Technology
03.2011 - 08.2011
Master of Science - Business Management
Kaplan University
01.2005 - 05.2009
Bachelor of Science - Political Science And Government
Barry University
09.1987 - 05.1991