Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Work Availability
Timeline
RegisteredNurse

Kathleen M Gregg

Certified Medical Assistant
Savannah,GA

Summary

Healthcare professional with proven background in clinical environments, delivering exceptional patient care and support. Known for strong team collaboration and adaptability, ensuring seamless integration into dynamic medical settings. Reliable and flexible, with focus on key skills such as patient interaction, medical documentation, and procedural support.

Overview

29
29
years of professional experience
2
2

Certifications

Work History

Lead Certified Medical Assistant

Desert Oasis Healthcare
08.2023 - Current
  • Contributed to improved patient outcomes by accurately recording vital signs and updating electronic health records for easy access by other healthcare professionals.
  • Consistently met compliance requirements through diligent documentation of all relevant information related to patients'' conditions or treatment plans.
  • Demonstrated adaptability in the face of unexpected challenges or changes within the clinic, maintaining a high standard of performance throughout.
  • Promoted a positive work environment among colleagues with open communication and teamwork-focused approach to daily responsibilities.
  • Elevated patient experience through efficient rooming processes, preparing examination areas for scheduled appointments without delays.
  • Streamlined administrative tasks for increased efficiency by maintaining accurate patient records and scheduling appointments promptly.
  • Supported physicians in delivering quality care through attentive preparation, assistance during examinations, and prompt follow-up on test results.
  • Exemplified professionalism at all times when interacting with patients, families, colleagues, or superiors within the healthcare setting.
  • Led initiatives focused on enhancing workplace safety, implementing best practices that fostered a secure environment for patients and staff.
  • Enhanced team performance by mentoring junior medical assistants, sharing expertise in clinical procedures and best practices.
  • Improved patient satisfaction by providing exceptional care and attention to their needs during medical appointments.
  • Participated actively in staff meetings or trainings aimed at improving personal skills development or addressing departmental goals and objectives.
  • Assisted in the implementation of new policies or procedures within the clinic, leading to enhanced workflows and better overall results.
  • Reduced wait times for patients by effectively managing the flow of the clinic, prioritizing tasks, and ensuring timely completion of duties.
  • Facilitated seamless coordination between front office staff and medical team members, resulting in a well-organized clinic operation.
  • Aided physicians in diagnostic tests or treatments, providing essential support that contributed towards successful outcomes for patients.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs, ABIs, Spirometry, VIVIO CHF test and other tests based on patient presentation in office.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Implemented care and efficiency improvements to support and enhance office operations.

Student Intern

DaVita
03.2023 - 04.2023
  • Infection Control
  • Dialysis Patient Data collection/Assessment
  • Performed routine quality control and safety checks on all equipment.
  • Safely transported, transferred and positioned patients on chairs for treatment.
  • Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses.
  • Cleaned and disinfected hemodialysis machines, chairs, trays, room and equipment.
  • Follow Standard Precautions
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Set-up equipment for dialysis and primed dialyzer in preparation for use.
  • Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.

Manager/Stylist

California Cuts
10.1996 - 01.2023
  • Managed employees, procedures, and books in two Salon locations
  • Upheld sanitation and sterilization standards according to
  • State, legal and business policies
  • Coordinated Covid-19 safety procedures
  • Provide 10+ technical hair services including cutting, styling, coloring, extensions
  • Manage inventory of retail and back-of-house product
  • Established and retained extensive client base of 100+ clients
  • Guide clients through consultations, analyzing hair and scalp health, and provide treatment suggestions
  • Resolved internal conflicts and guest complaints

Education

Certificate of Completion - Atrial Fibrillation Level 1 Course

The Keck School Of Medicine of USC
Online
09-2024

Certificate of Completion - Heart Failure Level 1 Course

The Keck School of Medicine of USC
Online
06-2024

Certificate of Accomplishment- CCMA - Clinical Medical Assistant

MiraCosta Community College District
Carlsbad, CA
02.2022

Certificate of Accomplishment CEHRS - Electronic Health Records Specialist

MiraCosta Community College District
Carlsbad, CA
02.2022

High School Diploma -

Chaffey High School
Ontario, CA
06.1986

Cosmetology - Cosmetology

Richards Beauty College
Ontario, CA
08.1985

Skills

  • Equipment and Instrument Sterilization
  • Exam Room Preparation
  • Electronic Medical Record
  • BLS Trained
  • Vitals Collection and Documentation
  • Conflict Resolution Ability
  • Medical Terminology
  • Empathetic
  • Clinical leadership
  • HIPAA compliance
  • Physician support
  • Inventory management
  • EKG monitoring
  • Immunization administration

Certification

NHA Certified Clinical Medical Assistance

Certification #W3W4F2Y4

Eff. Date 06/30/2023

Exp. Date 06/30/2027


NHA Electronic Health Records

Eff. Date 12/18/2023

Exp. Date 12/18/2027

Additional Information

  • Trained in NDD Easy One Air Spirometry
  • BLS & AED Certified 03/21/24-03/2026
  • Trained in QuantaFlo Peripheral Arterial Testing
  • Trained in Ventric Health CHF Testing
  • State of California Cosmetology license
  • State of North Carolina Cosmetology License
  • State of Georgia Cosmetology License

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Lead Certified Medical Assistant

Desert Oasis Healthcare
08.2023 - Current

Student Intern

DaVita
03.2023 - 04.2023

Manager/Stylist

California Cuts
10.1996 - 01.2023

Certificate of Completion - Atrial Fibrillation Level 1 Course

The Keck School Of Medicine of USC

Certificate of Completion - Heart Failure Level 1 Course

The Keck School of Medicine of USC

Certificate of Accomplishment- CCMA - Clinical Medical Assistant

MiraCosta Community College District

Certificate of Accomplishment CEHRS - Electronic Health Records Specialist

MiraCosta Community College District

High School Diploma -

Chaffey High School

Cosmetology - Cosmetology

Richards Beauty College

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