Professional with strong background in personnel support, adept at managing administrative tasks, and facilitating effective communication. Known for reliability, adaptability, and fostering collaboration within teams to achieve objectives. Skilled in organizing records, coordinating schedules, and supporting HR functions. Focused on delivering results and enhancing workplace efficiency.
Overview
40
40
years of professional experience
Work History
Payroll and Personnel Assistant
University of Santa Barbara California-INST/EVC
07.2004 - Current
Enhanced employee satisfaction by streamlining personnel procedures and addressing concerns promptly.
Assisted in payroll processing to ensure timely and accurate compensation for all employees.
Participated in the development of HR strategies, supporting company growth while maintaining a positive employee experience.
Organized new employee orientation schedules for new hires.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Responded to employee inquiries regarding benefits and other HR topics.
Set up orientations and initial training for new employees.
Updated and maintained employee attendance records.
Developed and maintained HR policies and procedures.
Converted employee status from temporary to permanent.
Provided guidance on HR policies and procedures to employees and managers, resolving issues efficiently.
Tracked various statistics and kept detailed records to support human resources department.
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Created and completed personnel action forms for hires, terminations, title changes and terminations.
Processed employee termination paperwork at direction of supervisory staff.
Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
Assisted with on-boarding process of 20 Staff and 80 Student new hires.
Helped employees register for benefits programs using online portals.
Maintained accurate employee records, ensuring compliance with legal regulations and company policies.
Office Manager
University of Santa Barbara California-RECR
01.2001 - 07.2004
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Cashier
VONS
03.1985 - 01.2001
Assisted customers with returns, refunds and resolving transaction issues.
Worked flexible schedule and extra shifts to meet business needs.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Restocked and organized merchandise in front lanes.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Stocked, tagged and displayed merchandise as required.
Performed cash, card, and check transactions to complete customer purchases.
Helped customers complete purchases, locate items, and join reward programs.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Built relationships with customers to encourage repeat business.
Education
Bachelor of Arts -
Santa Barbara City College
Santa Barbara, CA
05-1990
Skills
UC Path
Kronos
Gateway
Data Wearhouse
Service Now
i9 Tracker
Job Builder
Excel
Timeline
Payroll and Personnel Assistant
University of Santa Barbara California-INST/EVC
07.2004 - Current
Office Manager
University of Santa Barbara California-RECR
01.2001 - 07.2004
Cashier
VONS
03.1985 - 01.2001
Bachelor of Arts -
Santa Barbara City College
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