Kathleen N Welch
Wailuku,HI
Overview
17
17
years of professional experience
1
1
Certification
Work History
Readjustment Counselor
Dept. Of Veteran Affairs - Maui Vet Center
09.2019 - Current
- Conduct intake, psychosocial assessments, military history, needs assessment, and treatment of Veterans and their family members.
- Provide comprehensive mix of individual, family, group, and marital therapeutic counseling and outreach services with associated case management for Veterans and family members.
- Foster and maintain strong and effective rapport with intention to educate and empower in a therapeutic setting, determining when independence or assistance is needed, and discerning which therapeutic modalities best suit desired goals, personality, and capacity.
- Assess and provide crisis counseling for Veterans and family members, developing solution-focused crisis management plans, assessing lethality, and creating safety plans.
- Craft and update treatment plans tailored to the evolving needs and progress of each Veteran through use of achievable, Veteran-driven goals.
- Work in collaboration with Maui CBOC, VBA, Oahu VA support station, local community agencies, and Vet Center locations state and nation-wide to assist registered Veterans, walk-ins, and family members with appropriate referrals and resources.
- Regularly advocate for Veteran’s rights, safety, and welfare within and outside of the Vet Center program, VA agencies, and local community agencies.
- Successfully initiated seven new outdoor/activity and outreach groups across Maui with intention to promote comradeship, social skills, varying levels of physical activity, decrease isolation, and encourage mindfulness from a Whole Health perspective for Veterans and their families
Staff Counselor (Evening Groups)
Ke Ala Pono Recovery Center
05.2019 - 09.2019
- Perform aftercare counseling for clients who have graduated Intensive Outpatient Program (IOP) and their families. Create and update treatment plans tailored to each patient, focused around the evolving needs and progress of each client.
- Provide psychoeducational information to clients attending Evening Education Group and facilitate group processing during the 20 member Evening Relapse Prevention group.
Program Support Assistant
Dept Of Veterans Affairs - Kauai Vet Center
07.2016 - 09.2019
- Identify cases that require immediate evaluation, crisis intervention, or emergency treatment.
- Collect client intake information and make initial determination of Veteran eligibility for services. Provide case management functions as needed for clients and walk-ins.
- Attend and support multiple Veteran outreach events in Kauai’s community. Host community wide in-reach events in celebration and commemoration of Kauai’s Veterans and their families.
- Advocate for client’s rights, safety and welfare, within and outside of Vet Center program and VA agencies.
Medical Support Assistant
Dept. Of Veteran Affairs - Kauai VA CBOC
03.2015 - 07.2016
- Provide Mental Health and Primary Care triage.
- Receive and assist veterans in mental health crisis; in person and telephonically.
- Schedule evaluation, return, cancellation, referrals and same day appointments for Mental Health and Primary care.
- Foster and sustain trustworthy, credible and effective rapport with local veteran population and family members.
Office Manager
It Kauai, Inc.
01.2011 - 03.2015
- Manage daily schedule for 6 engineers and 150+ clients.
- Tasked with learning new scheduling/ticketing software (ConnectWise). Successful training of staff and company-wide implementation.
- Receive, triage and manage service tickets ensuring ticket completion to client satisfaction.
Medical Support Assistant
Dept Of Veterans Affairs
10.2006 - 07.2008
- Selected to head TBI tracking and scheduling system.
- Consult tracking and scheduling based on the Advance Directive Protocols and VISN Directives.
- Schedule evaluations, return appointments, follow-ups, cancellations and reschedules in VISTA for multiple physicians, therapists and clinics.
- Data entry of medical procedure coding.
Education
Master of Arts - Social Work
University of Hawaii At Manoa
Honolulu, HI05.2019
Bachelor of Arts - Sociology
University of California, Riverside
Riverside, CA06.2006
Licensure
Licensed Clinical Social Worker (LCSW): No. 4794
January 2022
State of Hawaii Professional Vocational Licensing Board
VOLUNTEER EXPERIENCE
Na Koa Kahiko Wahine (Maui Women’s Veteran Organization)
· October 2019 – Present
Certification
- Certified Yoga Instructor
200 HR YTT - In Progress
Anticipated Completion: Jan 2024
Timeline
Readjustment Counselor
Dept. Of Veteran Affairs - Maui Vet Center
09.2019 - Current
Staff Counselor (Evening Groups)
Ke Ala Pono Recovery Center
05.2019 - 09.2019
Program Support Assistant
Dept Of Veterans Affairs - Kauai Vet Center
07.2016 - 09.2019
Medical Support Assistant
Dept. Of Veteran Affairs - Kauai VA CBOC
03.2015 - 07.2016
Office Manager
It Kauai, Inc.
01.2011 - 03.2015
Medical Support Assistant
Dept Of Veterans Affairs
10.2006 - 07.2008
Master of Arts - Social Work
University of Hawaii At Manoa
Bachelor of Arts - Sociology
University of California, Riverside
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