Summary
Overview
Work History
Education
Skills
Timeline
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Kathleen Y. Edwards

Atlanta,Ga

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Assistant Community Manager

RPM Living
Atlanta, GA
05.2021 - Current
  • Received and processed resident payments, and updated system accounts with latest information.
  • Kept meticulous records of delinquent accounts. Decreased delinquency to 20%
  • Distributed and followed up on tenant renewal notices. Average 80% renewal leases monthly.
  • Inspected units before and after tenant moves to write effective leases and determine charges and readiness for new tenants.
  • Scheduled various contractors to complete needed work on vacant and occupied units.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Increased office organization by creating filing systems and managing confidential information carefully.
  • Collaborated with Project Manager during interior renovations and construction.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.

Leasing agent

CF Real Estate Services
Atlanta, Ga
08.2018 - 05.2021
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Averaged 10 new leases monthly.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Invited prospects to fill out application upon completion of property tour.
  • Monitored advertising effectiveness by gathering information about market competition in local area.

Office Manager

Egres Society
Atlanta, Ga
04.2016 - 09.2017
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maintained CRM database with customer updates and report generation.
  • Maintained payroll information by calculating, collecting and entering data.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Increased customer engagement through social media.
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.

Office Assistant

Miracle Acupuncture and Herb Center
Duluth, Ga
09.2013 - 02.2014
  • Clerical duties and office administration
  • Patients’ care giver, cleaning duties, scheduling appointments and assisting doctor's needs.

Assistant Manager, General manager’s assistant

Silver Cinemas Theaters
Roseville, Mi
03.2006 - 08.2012
  • Office administration
  • Reconciled business cash flow,
  • Provide consumer relations,
  • Managed payroll budget and human resource activity
  • Inventory control, local marketing, generated and analyzed various reports.

Education

Bachelor of Arts - Advertising/Marketing and Communication

Wayne State University
Detroit. Michigan
05.2011

Skills

  • Monthly Fee and Payment Collection
  • Code Compliance
  • Violation Resolution
  • Resident Relations
  • Property Management Software Understanding
  • Vacancy Marketing
  • Deposits Management
  • Electronic Filing System
  • Month-End Closings

Timeline

Assistant Community Manager

RPM Living
05.2021 - Current

Leasing agent

CF Real Estate Services
08.2018 - 05.2021

Office Manager

Egres Society
04.2016 - 09.2017

Office Assistant

Miracle Acupuncture and Herb Center
09.2013 - 02.2014

Assistant Manager, General manager’s assistant

Silver Cinemas Theaters
03.2006 - 08.2012

Bachelor of Arts - Advertising/Marketing and Communication

Wayne State University

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Kathleen Y. Edwards