- Music
- Dancing
- I like working with my hands and fixing things
- Playing Sports
- Woodworking
- I enjoy cooking for friends and family gatherings
- Growing herbs, vegetables, or fruits in home gardens
- High-Intensity Interval Training
- Animal Care
- Martial Arts
Kathlene Lozano
Portland
Summary
Facilities management professional with focus on maintaining and improving facility operations. Known for reliability and flexibility in adapting to changing needs. Strong team collaboration and problem-solving skills, ensuring seamless operations and high standards.
Facilities management professional with strong track record in ensuring efficient operations and safety compliance. budgeting, and vendor relations. Known for fostering teamwork and adapting to changing needs to achieve optimal results. Dependable in maintaining and improving facilities to support organizational goals.
Diligent person with strong background in risk management and track record of implementing effective risk mitigation strategies.
Risk management professional prepared to excel in this role. Proven ability to identify, assess, and mitigate risks, ensuring organizational resilience. Strong focus on collaborative teamwork and delivering results under changing conditions. Adept at implementing risk management best practices and managing effective controls. Recognized for reliability, adaptability, and strategic thinking.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
31
31
years of professional experience
Work History
Office Admin/Facilities Manager
Woodstock Chiropractic
09.2017 - 11.2025
- Managed facility maintenance schedules to ensure operational efficiency and safety compliance.
- Oversaw vendor relationships, negotiating contracts to optimize service delivery and cost-effectiveness.
- Implemented energy-saving initiatives that reduced operational costs while enhancing facility functionality.
- Developed training programs for staff on safety protocols and equipment usage, improving overall workplace safety.
- Conducted regular inspections to identify maintenance needs, ensuring timely resolution of issues to minimize disruptions.
- Coordinated emergency response plans, ensuring readiness for unforeseen situations affecting facility operations.
- Trained new staff on office procedures, fostering a collaborative work environment.
- Implemented document control systems to maintain accurate records and improve retrieval processes.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
- Coordinated with vendors to reduce office supply expenses, negotiating contracts that favored our budget constraints.
- Assisted in creation of performance reports, providing insights that informed management decisions.
- Managed payroll processing for staff, ensuring accuracy and timely disbursement of salaries.
- Fostered positive work environment by organizing team-building activities, leading to increased employee satisfaction and retention.
- Maintained confidentiality of sensitive information, adhering to strict data protection policies.
- Supported onboarding process for new hires, facilitating smooth transition into team.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Completed bi-weekly payroll for 25 employees.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Interceded between employees during arguments and diffused tense situations.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
CSO
Pacific Nw Federal Credit Union
06.1994 - 06.2013
- Developed and implemented comprehensive security protocols to safeguard organizational assets.
- Led risk assessment initiatives, identifying vulnerabilities and enhancing organizational resilience.
- Oversaw crisis management planning, ensuring preparedness for potential security threats.
- Collaborated with law enforcement agencies to strengthen community security partnerships.
- Directed incident response strategies, improving reaction times and minimizing impact of breaches.
- Established key performance indicators for assessing effectiveness of security operations and initiatives.
- Coordinated with law enforcement agencies during investigations, fostering strong relationships for future collaboration.
- Advised executive leadership on emerging threats and best practices for risk management, contributing to strategic decision making.
- Implemented data loss prevention measures to ensure sensitive information remained protected against unauthorized access.
- Reduced security incidents for increased safety with regular risk assessments and proactive mitigation strategies.
- Participated in industry conferences and workshops to stay updated on latest trends in cybersecurity and physical protection methods.
- Performed regular audits of the company''s IT infrastructure for vulnerabilities, addressing issues before they could be exploited by malicious actors.
- Negotiated contracts with external vendors for security services, maintaining cost efficiency without compromising quality.
- Improved overall company security by developing and implementing comprehensive security policies and procedures.
- Developed business continuity plans to maintain critical operations during potential disasters or crisis situations.
- Maintained strict compliance with applicable laws and regulations, ensuring adherence to industry-specific security requirements and standards.
- Increased employee awareness on cybersecurity, conducting regular training sessions on best practices and emerging threats.
- Handled sensitive internal investigations discreetly, resolving conflicts while preserving the integrity of the organization.
- Managed a team of security professionals, ensuring their continuous professional development and effective performance in their roles.
- Enhanced physical security measures by overseeing the installation of advanced surveillance systems and access control devices.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Developed and implemented strategies to prevent and respond to security incidents.
- Collaborated with management to develop security policies and procedures.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Investigated suspicious activities and persons to maintain security of premises.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Issued access cards to authorized personnel to monitor access points.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Education
Associate of Applied Science - IT Network Security
Portland Community College
Portland, Oregon, OR05-2017
High School Diploma -
McLoughlin Union High School
Milton-Freewater, OR05-1982
Skills
- Building maintenance
- Budgeting and financial management
- Building inspections
- Asset management
- Schedule management
- Schedule coordination
- Space planning
- Team direction
Interests
Timeline
Office Admin/Facilities Manager
Woodstock Chiropractic
09.2017 - 11.2025
CSO
Pacific Nw Federal Credit Union
06.1994 - 06.2013
Associate of Applied Science - IT Network Security
Portland Community College
High School Diploma -
McLoughlin Union High School