Kathlene Poplin
Tipp City
Summary
Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Social Work Research Specialist
Dayton Children's Hospital
06.2023 - Current
- Collaborates with other professionals to assess client needs.
- Advocates for clients to resolve medical or personal crises.
- Completes SDOH screening on inpatient floors.
- Connects patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
- Helps train new staff as well as social work students.
- Maintained detailed documentation of client progress, adhering to strict confidentiality guidelines in compliance with HIPAA regulations.
Medical Social Work Intern
Upper Valley Medical Center
01.2024 - 04.2025
- Improved patient satisfaction by carefully evaluating their needs and developing personalized discharge plans.
- Coordinated timely discharges by effectively communicating with physicians, nurses, other social workers, and other relevant stakeholders.
- Streamlined the discharge process, reducing wait times and increasing overall efficiency within the hospital.
- Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans.
- Served as a key resource for patients and families, providing guidance on post-discharge care options and resources.
Telephone Operator
Dayton Children's Hospital
03.2021 - 05.2023
- Connected callers with appropriate person or department.
- Remained calm and poised in stressful situations, diffusing angry callers and mitigating issues.
- Collected and verified telephone numbers, addresses, and proper spelling of names.
- Managed high volume of incoming calls from customers, providing outstanding customer service to callers.
- Answered STAT line phone and took down pertinent information to call an emergency code.
Family Support Worker Intern
Agape For Youth
09.2022 - 04.2023
- Developed rapport to create safe and trusting environment for care.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Visited home environments to help clients develop comprehensive life and parenting skills.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Documented data and completed accurate updates to case records.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
After Hours Advocate
Family Abuse Shelter Of Miami County
08.2018 - 03.2021
- Took crisis calls
- Completed referrals and intakes
- Did crisis management
- Provided meals for the clients
- Cleaned and organized
- Kept records and daily notes
- Drove clients to ER and work
- Distributed medication
Education
Bachelor of Arts - Social Work
Wright State University
Dayton, OH04.2023
Master of Arts - Social Work
The Ohio State University
Columbus, OH05-2025
Associate of Arts - Sociology
Sinclair Community College
Dayton, OH05.2018
Early Childhood Education And Care Certificate -
Springfield Career Technology Center
05.2015
Skills
- Attention to Detail
- Conflict Resolution
- Domestic Violence Training
- Case Management
- Crisis Intervention
- Collaboration
- Reliability
- Healthcare navigation
- Family support
- Discharge planning
Certification
Licensed Social Worker- Since 2023
Timeline
Medical Social Work Intern
Upper Valley Medical Center
01.2024 - 04.2025
Medical Social Work Research Specialist
Dayton Children's Hospital
06.2023 - Current
Family Support Worker Intern
Agape For Youth
09.2022 - 04.2023
Telephone Operator
Dayton Children's Hospital
03.2021 - 05.2023
After Hours Advocate
Family Abuse Shelter Of Miami County
08.2018 - 03.2021
Associate of Arts - Sociology
Sinclair Community College
Early Childhood Education And Care Certificate -
Springfield Career Technology Center
Bachelor of Arts - Social Work
Wright State University
Master of Arts - Social Work
The Ohio State University
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