Kathlien Mangino
4040 Pine Street Rocklin,CA
Summary
Dedicated and compassionate new RN with a progressive career history in providing exceptional patient care in fast-paced environments. Proven ability to remain calm under pressure while skillfully handling high-stress situations with confidence and composure. Prioritizes empathetic communication, a respectful attitude, and excellent customer service through the development of strong relationships with patients and their families.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Donor Care Specialist III
Vitalant
09.2021 - 12.2022
- Determined eligibility of prospective donors based upon evaluation of health history and physical findings.
- Performed up to 30 platelet, plasma, or whole blood donations per day.
- Managed donor complications arising from donation process.
- Worked well with co-workers, supervisors and manager to accomplish donation objectives.
- Managed donor database effectively, ensuring accurate record-keeping and streamlined reporting processes.
Lead Apheresis Technician III
Stemexpress
06.2021 - 09.2021
- Exceeded regulatory compliance standards by carefully adhering to organizational policies, procedures, and protocols at all times.
- Followed safety protocols and precautions for safe and hazard-free work environment.
- Drove collection and quality compliance for blood, cells, tissue and apheresis donations.
- Optimized patient scheduling, streamlining appointment coordination and minimizing wait times.
- Assisted in training new staff members on proper apheresis techniques, contributing to overall team efficiency.
- Contributed to increased clinic efficiency by troubleshooting equipment issues and ensuring timely repairs.
Apheresis Technician
Stemexpress
08.2020 - 06.2021
- Collect and process bone marrow, whole blood, and white blood cell specimens from donors for various clients prior to end of day deadline.
- Performed Clinical Grade white blood cell donation
- Ensured accurate results by meticulously following established protocols for apheresis treatments.
Assistant Donor Care Supervisor/ Donor Care Specialist
Vitalant
01.2020 - 08.2020
- Perform all assigned duties in compliance with internal SOPs and external regulations.
- Promoted a safe work environment by enforcing adherence to safety guidelines among team members at all times.
- Addressed any donor concerns or issues promptly, fostering an environment of trust and transparency within the donation center.
- Maintained complete and accurate records of donors, units and employee activities.
Assistant Food Service Manager
Raley's
09.2006 - 09.2015
- Effectively communicated with a team of ten or more individuals.
- Observed staff to confirm safety and quality standards.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Trained new hires on company policies, procedures, and best practices for exceptional service delivery.
Education
Associates - Registered Nursing
American River College
Sacramento, CA12.2024
Associate of Science - Natural Sciences
Sierra College
Rocklin, CA12.2021
Clinical Experience
Sutter Roseville Medical Center
Emergency Department, Trauma Neuro Intensive Care Unit
Sutter Auburn Faith Hospital
Telemetry/ Medical Surgical Unit
Kaiser Permanent Roseville Medical Center
Medical Surgical Unit
Mercy San Juan Medical Center
Neurology Medical Surgical Unit
Heritage Oaks Hospital
Psychiatry
Certification
BLS
ACLS
Certified Phlebotomy Technician I
Intravenous Therapy Certification
Awards
Geraldine Olson Scholarship
Timeline
Donor Care Specialist III
Vitalant
09.2021 - 12.2022
Lead Apheresis Technician III
Stemexpress
06.2021 - 09.2021
Apheresis Technician
Stemexpress
08.2020 - 06.2021
Assistant Donor Care Supervisor/ Donor Care Specialist
Vitalant
01.2020 - 08.2020
Assistant Food Service Manager
Raley's
09.2006 - 09.2015
Associates - Registered Nursing
American River College
Associate of Science - Natural Sciences
Sierra College
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