Summary
Overview
Work History
Education
Skills
Additional Experience
Volunteer Experience
Languages
Affiliations
Timeline
Generic
Kathlyn Garcia

Kathlyn Garcia

Miami,USA

Summary

Motivated and customer focused retail professional with proven leadership, training, and merchandising skills. Experienced in back stock operations, team coaching, and maintaining high visual and organizational standards. Recognized for leading efficient workflows, fostering collaboration, and providing exceptional guest experiences. Passionate about helping others and creating inspiring shopping environments that align with brand vision.

Overview

2
2
Languages
6
6
years of professional experience

Work History

Back Stock Associate & Coach

ZARA
Miami Beach, FL
05.2023 - Current
  • Train and mentor new Back Stock Associates on inventory systems, visual merchandising standards, and operational best practices.
  • Passed the ZARA Visual Merchandising Test, demonstrating advanced understanding of presentation, trend alignment, and guest engagement strategies.
  • Maintain accurate stock levels, oversee backroom organization, and ensure seamless replenishment to support sales goals.
  • Collaborate with sales and visual teams to execute product displays and seasonal setups that enhance guest experience.
  • Implement stock rotation and loss prevention strategies to minimize discrepancies and support company profitability.
  • Foster teamwork, communication, and accountability across departments for consistent performance and guest satisfaction.

Cashier & Line Server

Pollo Tropical
Miami Lakes, FL
12.2022 - 05.2023
  • Delivered welcoming, efficient customer service while handling cash, preparing meals, and restocking supplies.
  • Maintained cleanliness and order under fast-paced conditions to ensure smooth daily operations.

Cashier

Burger King
Miami, FL
11.2020 - 11.2022
  • Assisted guests, processed orders accurately, and supported team operations during peak hours.
  • Maintained organized workspaces and promoted a clean, positive environment for guests and team members.

Education

Bachelor of Science - Cyber Security

Miami Dade College
Miami, FL
05-2028

High School Diploma -

IMater Academy High School
Hialeah, FL
05-2023

Skills

  • Leadership & Coaching
  • Receiving experience
  • Stockroom arrangements
  • Shipment preparation
  • Visual Merchandising & Presentation
  • Inventory Management & Organization
  • Guest Service Excellence
  • Communication & Team Collaboration

Additional Experience

Travel Planning, Research & Group Coordination

  • Plan and lead trips for groups of 4–8 people by researching destinations, accommodations, transportation, activities, and local requirements.
  • Create detailed itineraries, coordinate schedules, assign responsibilities, and communicate deadlines and updates to group members.
  • Research neighborhoods, transportation options, weather conditions, emergency services, and activity requirements to support group safety.
  • Develop and manage trip budgets using spreadsheets to compare prices, track payments, monitor expenses, and stay within spending limits.
  • Organize reservations, confirmation details, travel documents, emergency contacts, and important information so they remain accurate and accessible.
  • Monitor the group throughout the trip, confirm everyone is accounted for, and adjust plans when safety, scheduling, or budget concerns arise.
  • Resolve booking changes, scheduling conflicts, and unexpected issues by researching alternatives and clearly communicating revised plans.

Volunteer Experience

  • Volunteer Reader & Assistant, Hialeah Public Libraries – JFK Library, Hialeah, FL, Read to children and assisted with educational activities to promote literacy and community engagement., Helped staff organize events and maintain a welcoming, inclusive environment for families.
  • Community Volunteer, Local Food Drives, Miami, FL, Supported donation events by sorting, packaging, and distributing meals to families in need., Worked collaboratively with volunteers to ensure efficient, compassionate service.

Languages

English
Native/ Bilingual
Spanish
Professional

Affiliations

  • Running
  • Reading
  • Pottery
  • Cooking
  • Traveling
  • Theater

Timeline

Back Stock Associate & Coach

ZARA
05.2023 - Current

Cashier & Line Server

Pollo Tropical
12.2022 - 05.2023

Cashier

Burger King
11.2020 - 11.2022

Bachelor of Science - Cyber Security

Miami Dade College

High School Diploma -

IMater Academy High School
Kathlyn Garcia