Summary
Overview
Work History
Education
Skills
Timeline
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Kathlyn Morales

Kathlyn Morales

Computer Engineer
Chalmette,LA

Summary



I hold a degree in Computer Engineering, providing a strong technical foundation. I began my career in the food processing industry, where I gained valuable experience. Subsequently, I worked at FedEx as a package handler, contributing to efficient logistics operations. Additionally, I have 7 years of experience in customer service, including a role as a Janitorial Supervisor, ensuring facility cleanliness and safety.

Overview

9
9
years of professional experience
1
1
Language

Work History

Package Handler

FedEx Ground
Saint Rose, LA
08.2023 - Current
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.

Janitorial Supervisor

Mesalain, Kenner
New Orleans, LA
08.2019 - Current
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
  • Complied with accident and loss prevention programs, SOPs and health and sanitation standards to achieve high level of cleanliness and customer satisfaction.
  • Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Addressed customer feedback and complaints to maximize satisfaction.

Food Prep

MMI Hospitality Group
Kenner, LA
10.2022 - 05.2023
  • Weight spices Prep line Keep area clean and sanitary Computer ware
  • Packing production
  • Coordinated food preparation and timed completion to allow prompt serving of tasty, plentiful and nutritious food at correct temperature to valued customers.
  • Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.

Food processor

Mrs wheats Louisiana
New Orleans, LA
05.2017 - 09.2019
  • Cleaning and sanitizing machine area
  • Kept work areas neat, clean and properly sanitized.
  • Kept machines clean, organized and tidy at all times.
  • Diluted and mixed chemicals for use in cleaning chickens.
  • Checked products for grade, color and size.
  • Built and packed boxes for shipment.
  • Removed products from line that did not meet quality standards.
  • Checked and controlled food-making equipment.
  • Prepared component materials and placed onto belts or inside containers on manufacturing lines.
  • Maintained clean work areas for optimal food quality.
  • Selected and measured or weighed ingredients using English or metric measures and balance scales.
  • Identified proper cooking times and temperatures for various food products based on written recipes and formulas.

Construction Worker

Chevron
Belle Chasse, LA
03.2017 - 02.2018
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Gathered and disposed of worksite debris to remove safety hazards.

Hotel Housekeeping Supervisor

Hilton Garden Inn New Orleans French
New Orleans, LA
03.2015 - 08.2017
  • Maintaining stocks, ordering cleaning products, supervising housekeepers, scheduling shifts, training new employees and taking corrective actions when necessary.
  • Managed laundry sorting, washing, drying, and ironing.
  • Completed schedules, shift reports, and other business documentation.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Worked with front desk to respond promptly to all guest requests.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Maintained required records of work hours, budgets and payrolls.
  • Monitored staff performance and provided feedback to drive productivity.
  • Addressed customer feedback and complaints to maximize satisfaction.

Education

Bachelor's degree - Computer Engineering

VALLE UNIVERSITY
Nicaragua
01.2006 - 12 2012

Skills

Commercial Cleaningundefined

Timeline

Package Handler

FedEx Ground
08.2023 - Current

Food Prep

MMI Hospitality Group
10.2022 - 05.2023

Janitorial Supervisor

Mesalain, Kenner
08.2019 - Current

Food processor

Mrs wheats Louisiana
05.2017 - 09.2019

Construction Worker

Chevron
03.2017 - 02.2018

Hotel Housekeeping Supervisor

Hilton Garden Inn New Orleans French
03.2015 - 08.2017

Bachelor's degree - Computer Engineering

VALLE UNIVERSITY
01.2006 - 12 2012

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Kathlyn MoralesComputer Engineer