Kathlyn Morales
Computer Engineer
Chalmette,LA
Summary
I hold a degree in Computer Engineering, providing a strong technical foundation. I began my career in the food processing industry, where I gained valuable experience. Subsequently, I worked at FedEx as a package handler, contributing to efficient logistics operations. Additionally, I have 7 years of experience in customer service, including a role as a Janitorial Supervisor, ensuring facility cleanliness and safety.
Overview
9
9
years of professional experience
1
1
Language
Work History
Package Handler
FedEx Ground
Saint Rose, LA
08.2023 - Current
- Used hand-held scanners and physical logs to accurately track item movements.
- Loaded package containers onto forklifts and transported into packaging areas.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Janitorial Supervisor
Mesalain, Kenner
New Orleans, LA
08.2019 - Current
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
- Complied with accident and loss prevention programs, SOPs and health and sanitation standards to achieve high level of cleanliness and customer satisfaction.
- Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Addressed customer feedback and complaints to maximize satisfaction.
Food Prep
MMI Hospitality Group
Kenner, LA
10.2022 - 05.2023
- Weight spices Prep line Keep area clean and sanitary Computer ware
- Packing production
- Coordinated food preparation and timed completion to allow prompt serving of tasty, plentiful and nutritious food at correct temperature to valued customers.
- Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Food processor
Mrs wheats Louisiana
New Orleans, LA
05.2017 - 09.2019
- Cleaning and sanitizing machine area
- Kept work areas neat, clean and properly sanitized.
- Kept machines clean, organized and tidy at all times.
- Diluted and mixed chemicals for use in cleaning chickens.
- Checked products for grade, color and size.
- Built and packed boxes for shipment.
- Removed products from line that did not meet quality standards.
- Checked and controlled food-making equipment.
- Prepared component materials and placed onto belts or inside containers on manufacturing lines.
- Maintained clean work areas for optimal food quality.
- Selected and measured or weighed ingredients using English or metric measures and balance scales.
- Identified proper cooking times and temperatures for various food products based on written recipes and formulas.
Construction Worker
Chevron
Belle Chasse, LA
03.2017 - 02.2018
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
Hotel Housekeeping Supervisor
Hilton Garden Inn New Orleans French
New Orleans, LA
03.2015 - 08.2017
- Maintaining stocks, ordering cleaning products, supervising housekeepers, scheduling shifts, training new employees and taking corrective actions when necessary.
- Managed laundry sorting, washing, drying, and ironing.
- Completed schedules, shift reports, and other business documentation.
- Placed orders for housekeeping supplies and guest toiletries.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Worked with front desk to respond promptly to all guest requests.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Maintained required records of work hours, budgets and payrolls.
- Monitored staff performance and provided feedback to drive productivity.
- Addressed customer feedback and complaints to maximize satisfaction.
Education
Bachelor's degree - Computer Engineering
VALLE UNIVERSITY
Nicaragua 01.2006 - 12 2012
Skills
Commercial CleaningCustomer service (6 years)Management (6 years)Housekeeping managementFood ProcessingManufacturingSupervising ExperienceCleaningComputer skills (10Bloodborne Pathogens TrainingAssessmentsWarehouse safety — ProficientUsing safe practices in a warehouse settingFull results: ProficientWork style: Reliability — ProficientAugust 2022Tendency to be reliable, dependable, and act with integrity at workManufacturing fit — ProficientMeasures the traits that are important for success in manufacturing rolesDelivery driver — ProficientInterpreting instructions or signs and solving problemsIndeed Assessments provides skills tests that are not indicative of a license or certification, or continuedDevelopment in any professional field
Order picking and processing
Order picking and processing
Product packing
Packaging
Package unloading
Shipping and receiving
Fragile item handling
Warehouse environment safety
Labeling and boxing
Assembly and production
Route deliveries
Timeline
Package Handler
FedEx Ground
08.2023 - Current
Food Prep
MMI Hospitality Group
10.2022 - 05.2023
Janitorial Supervisor
Mesalain, Kenner
08.2019 - Current
Food processor
Mrs wheats Louisiana
05.2017 - 09.2019
Construction Worker
Chevron
03.2017 - 02.2018
Hotel Housekeeping Supervisor
Hilton Garden Inn New Orleans French
03.2015 - 08.2017
Bachelor's degree - Computer Engineering
VALLE UNIVERSITY
01.2006 - 12 2012