Kathlyn Nicaud
Knoxville,TN
Summary
Dedicated professional with a clean driving record and a safety-focused mindset, previously at JLL Transport LLC. Proven ability to enhance client satisfaction through exceptional service as a Massage Therapist. Skilled in problem-solving and multitasking, fostering positive experiences while ensuring compliance with safety regulations. Committed to maintaining high standards in all environments.
Overview
27
27
years of professional experience
Work History
Bus Driver
JLL Transport LLC
08.2019 - Current
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
Massage Therapist
Self-employeed
Knoxville, TN
09.1998 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Massage Therapist
Sullack Chiropractic
Knoxville, TN
08.2019 - 04.2022
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Addressed specific client concerns through targeted therapeutic massage interventions.
Skills
- Clean driving record
- Safety-focused
- Pre-trip inspections
- Weather condition driving
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Dependable and responsible
- Multitasking
- Critical thinking
- Calm under pressure
- Decision-making
Timeline
Bus Driver
JLL Transport LLC
08.2019 - Current
Massage Therapist
Sullack Chiropractic
08.2019 - 04.2022
Massage Therapist
Self-employeed
09.1998 - Current