Kathlynn Tram Pham
Grand Prairie,TX
Summary
Detail-oriented professional with experience in pharmacy management. Skilled in optimizing operational processes, ensuring regulatory compliance, and fostering patient relationships. Dedicated to providing high-quality care and improving patient outcomes through effective medication management.
Overview
5
5
years of professional experience
Work History
Pharmacist Manager
Tom Thumb Pharmacy
Waxahachie, Texas
12.2024 - Current
- Managed daily operations of pharmacy, including staffing and scheduling.
- Analyzed monthly sales reports to identify areas of improvement in service or product offerings.
- Created schedules for pharmacy staff to ensure adequate coverage.
- Checked accuracy and productivity in performance of operational activities to maintain active pace of pharmacy.
- Reviewed patient profiles to identify drug interactions or potential problems regarding allergies, contraindications, or duplication of therapy.
- Provided counseling services to patients about their medication usage, side effects, storage requirements.
- Communicated with patients with compassion while keeping medical information private.
- Resolved customer inquiries and concerns with professionalism and empathy.
- Ensured compliance with all regulatory requirements and safety protocols.
- Educated staff on regulatory changes, drug recalls, and vaccine guidelines.
- Coordinated inventory management to maintain optimal stock levels and minimize waste.
- Ensured proper maintenance of pharmacy equipment and supplies.
Staff Pharmacist
Albertsons Pharmacy
Fort Worth, Texas
10.2023 - 12.2024
- Dispensed medications accurately to patients based on prescriptions.
- Provided patient counseling on medication usage and potential side effects.
- Managed inventory levels and ordered medications as needed.
- Increased focus on pharmacy's encompassing health services by administering immunizations and delivering patient consultations.
- Maintained accurate records of patient profiles, medications and inventories.
- Assisted in training pharmacy technicians on prescription processing, inventory management and customer service skills.
- Analyzed drug utilization patterns in order to recommend cost-effective therapeutic alternatives.
- Recommended over-the-counter medications for patients after assessing symptoms.
- Responded to medication-related questions and concerns from patients, caregivers, and other healthcare professionals.
Pharmacist Manager
Sam's Club Pharmacy
Burleson, TX
04.2022 - 10.2023
- Achieved optimum staff performance through proactive management and monitoring of daily activities.
- Understood key performance indicators of the business, improved pharmacy performance from rank 474 to 56 in 2 months, and maintained a high-performance club in the market.
- Oversaw and verified the work of seven pharmacy staff members to maintain optimum quality controls.
- Explained policies, procedures, and services to patients.
- Offered clinical expertise to help resolve drug-related questions and concerns initiated by pharmacy staff.
- Coordinated work activities and scheduling of pharmacy staff.
- Maintained awareness of government regulations, health insurance changes, and financing options.
- Maintained communication and transparency with governing boards, department heads, and pharmacy staff.
Staff Pharmacist
Sam's Club Pharmacy
Waco, TX
09.2021 - 04.2022
- Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
- Reviewed packages and medication bottles for proper labeling before distributing to patients.
- Counseled patients on proper use of medications, responding to questions and discussing side effects of both specific brand-name and generic pharmaceuticals.
- Collaborated with physicians to provide patients with high quality and cost-effective medications.
- Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
- Administered vaccines to patients against communicable diseases.
- Increased focus on pharmacy's encompassing health services by administering immunizations, providing MTM, and delivering patient consultations.
- Analyzed prescribing trends to monitor patient compliance and prevent excessive usage.
- Supervised pharmacy technicians, and support staff while on duty.
Staff Pharmacist
CVS Pharmacy
Alvarado, TX
09.2020 - 09.2021
- Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
- Counseled patients on proper use of medications, responding to questions and discussing side effects of both specific brand-name and generic pharmaceuticals.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Supervised five pharmacy technicians, and support staff while on duty.
- Oversaw drug preparation and distribution activities to provide safe, efficient care for patients.
- Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects.
Education
Pharm.D - Pharmacy
University of North Texas Health Science Center At Fort Worth
Fort Worth, TX05.2020
Skills
- Pharmacy supervision
- Patient relations
- Compassionate care
- Performance metrics
- Inventory management
- Assignment delegation
- Quality assurance
- Clinical intervention skills
- Drug interaction knowledge
- Immunization services
- Safety awareness
- Complaint resolution
Timeline
Pharmacist Manager
Tom Thumb Pharmacy
12.2024 - Current
Staff Pharmacist
Albertsons Pharmacy
10.2023 - 12.2024
Pharmacist Manager
Sam's Club Pharmacy
04.2022 - 10.2023
Staff Pharmacist
Sam's Club Pharmacy
09.2021 - 04.2022
Staff Pharmacist
CVS Pharmacy
09.2020 - 09.2021
Pharm.D - Pharmacy
University of North Texas Health Science Center At Fort Worth