Kathren Hargis
Magna,UT
Summary
Over 18 + yrs of experience working in wholesale club. 10 yrs as Club manager in multiple locations. 8 yrs prior learned every role in the club, operations manager, membership manager, fresh and several hourly positions, started as a cashier. I love working with people and always willing to take on any challenge that comes my way.
I recently decided that my time with previous employer was over. I'm looking for new challenge, new environment, and a position that I can be part of a team focused on the same goal. I'm very eager and willing to do what it takes to exceed expectations and help others.
Overview
15
15
years of professional experience
Work History
Club Manager
Sam's Club
West Jordan, UT
07.2021 - 10.2022
- Planned, organized and coordinated special events and celebrations.
- Recruited, hired and trained to develop high-performing staff.
- Raised club traffic and brand reach with innovative online promotions.
- Increased staff performance and engagement via motivational leadership.
- Cut shrink loss by identifying and targeting operational discrepancies.
- Fresh was top club in market running 29% comp, out pacing club sales.
Club Manager
Sam's Club
Logan, UT
08.2013 - 07.2021
- Planned, organized and coordinated special events and celebrations.
- Recruited, hired and trained to develop high-performing staff.
- Raised club traffic and brand reach with innovative online promotions.
- Increased staff performance and engagement via motivational leadership.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Assigned work to staff, set schedules and motivated strong performance in key areas.
- Cut shrink% by identifying and targeting operational discrepancies.
- Implemented new concepts to maximize profitability.
- Club had lowest shrink number for entire market year after year.
Co Manager
Sam's Club
Riverdale, UT
08.2012 - 08.2013
- Approved regular payroll submissions for employees.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Facilitated change management activities for department and staff 180 individuals.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal laws.
- Performed statistical analyses to gather data for operational and forecast team needs
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
- Supervised labor costs and departmental expenses to remain in line with budget
Membership Manager
Sam's Club
South Jordan, UT
03.2008 - 10.2012
- Recommended specific products and services in alignment with individual needs, requirements and specifications.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Built relationships with members and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Education
High School Diploma -
Hillcrest High School
Midvale, UT1995
Skills
- Member obsessed
- Safety Awareness
- Compliance Requirements
- Inventory Accuracy
- Operational Efficiency
- Teamwork and Collaboration
- Organization and Time Management
- Dependable and Responsible
- Problem-Solving
Accomplishments
- Achieved "Helen Walton Award" top club in company for community involvement hours and events.
- Started "Women in Leadership Group"
- Effectively ran an operationally sound club.
- Achieved best in class inventory percent and dollars with correct on hands and audit accuracy.
Timeline
Club Manager
Sam's Club
07.2021 - 10.2022
Club Manager
Sam's Club
08.2013 - 07.2021
Co Manager
Sam's Club
08.2012 - 08.2013
Membership Manager
Sam's Club
03.2008 - 10.2012
High School Diploma -
Hillcrest High School
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