Open To Work
Kathren Smith
Little Lambs Preschool & Childcare
Hillsboro,MO
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Customer Service Representative
Work Type
Part Time
Location Preference
Remote
Important To Me
Flexible work hoursWork from home optionWork-life balance
16
years of professional experience
Dedicated and passionate professional with proven track record successfully leading student discussions and providing individualized instruction. Communicates effectively with administrators, faculty and parents. Well versed in educational standards and innovative teaching methods and high standards of the medical field.
Work History
Substitute Preschool Teacher
9 Months- Implemented classroom management techniques to maintain a positive learning environment.
- Assisted in creating engaging lesson plans that fostered children's social and emotional development.
- Collaborated with lead teachers to assess student progress and adapt instructional methods.
- Supported daily activities, including arts and crafts, storytelling, and outdoor play.
- Communicated effectively with parents regarding children's behavior and development milestones.
- Supervised children during playtime to ensure safety and promote teamwork skills.
- Organized educational materials and resources to enhance classroom experiences for students.
- Adapted lessons based on individual needs and learning styles of preschool children.
- Assisted lead teacher in the development of age-appropriate lesson plans that addressed diverse learning styles and abilities.
- Supported the emotional well-being of each child through empathetic listening, guidance, and conflict resolution skills.
- Provided one-on-one support for struggling learners, resulting in improved academic performance and increased confidence.
- Managed classroom behavior effectively, fostering a positive learning environment for all students.
- Increased student engagement by incorporating hands-on activities and group projects within the curriculum.
- Contributed to a safe and nurturing classroom environment by implementing proactive classroom management strategies.
- Established strong rapport with students, creating an inclusive atmosphere where all children felt valued and heard.
- Encouraged creativity among students by introducing various art mediums and techniques during free play time.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Supervised lunchroom and recess activities.
- Implemented classroom management techniques to maintain a positive a positive learning environment.
- Followed lesson plans designed by absent teachers.
- Assisted students in mastering subject material and preparing for tests.
- Monitored student performance and provided feedback to inform instruction.
- Collaborated with other educators to plan and review instruction.
- Documented student progress and provided regular updates to parents.
- Enforced school and class rules to maintain order in classroom.
- Conferred with parents or guardians, other teachers, counselors and administrators to resolve students' behavioral and academic problems.
Mobile Phlebotomist
1 Year 4 Months- Collected blood samples from patients in home and workplace settings, ensuring comfort and compliance.
- Maintained accurate patient records and documentation in electronic health systems for quality assurance.
- Collaborated with healthcare teams to schedule appointments and streamline phlebotomy services.
- Trained new phlebotomists on best practices for specimen collection and patient interactions.
- Implemented infection control procedures to enhance patient safety during blood draws.
- Monitored inventory levels of phlebotomy supplies, ensuring availability for efficient operations.
- Conducted quality checks on specimens to guarantee integrity before laboratory processing.
- Improved workflow processes, reducing appointment wait times and enhancing patient satisfaction scores.
- Organized daily work based on collection priority.
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
- Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.
- Ensured proper specimen collection by adhering to strict protocols and guidelines for various tests and sample types.
- Supported quality assurance initiatives through consistent adherence to established protocols during all aspects of the phlebotomy process.
- Exhibited strong organizational skills in scheduling appointments, preparing equipment, and tracking supplies inventory for mobile phlebotomy operations.
- Assisted in training new hires on company policies, procedures, and best practices for mobile phlebotomists.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Acted as a liaison between patients, healthcare providers, and laboratory staff by effectively communicating relevant information regarding test results or special requests.
- Continuously updated knowledge in the field of phlebotomy through ongoing educational opportunities such as workshops or conferences.
- Centrifuged blood samples as outlined in clinical protocols.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Addressed questions and concerns to educate patients on the collection process and procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Verified patients' identification for proper sample collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Handled insurance verification tasks using various systems to validate patient insurance information.
Mobile Phlebotomist
3 Years- Assisted in the development and implementation of new protocols to improve overall efficiency and effectiveness of mobile phlebotomy services.
- Mitigated risks associated with improper specimen handling or contamination through thorough attention to detail during blood draw procedures.
- Increased patient satisfaction by addressing concerns and answering questions related to the phlebotomy process.
- Fostered positive relationships with clients, generating repeat business through excellent customer service.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Contributed to team success by collaborating with healthcare professionals on special projects or assignments as needed.
- Promoted a safe working environment by consistently practicing proper infection control techniques and maintaining clean work areas.
- Enhanced patient comfort by establishing rapport and providing clear explanations of procedures.
- Conducted venipuncture and other CT procedures.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Verified proper storage and transportation of specimens to laboratories.
- Assisted in training and onboarding new phlebotomists.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Handled insurance verification tasks various systems to validate patient insurance information.
- Improved workflow processes, reducing appointment wait times and enhancing patient satisfaction scores.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Packaged and shipped specimens to central lab daily.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Verified patients' identification for proper sample collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Phlebotomist
2 Years 6 Months- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Educated patients on procedures, alleviating concerns and enhancing overall experience during blood draw process.
- Maintained accurate records of specimens, adhering to strict compliance with hospital protocols and regulations.
- Collaborated with healthcare team to coordinate patient care, optimizing workflow efficiency in high-volume settings.
- Trained new staff on phlebotomy techniques and hospital policies, fostering a knowledgeable and skilled team environment.
- Implemented process improvements that reduced specimen processing time while maintaining quality standards in sample collection.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Participated in continuous education programs to stay updated on the latest phlebotomy techniques and safety standards.
- Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
- Monitored supply levels and placed orders for laboratory supplies.
- Handled insurance verification tasks using various systems to validate patient insurance information.
- Verified proper storage and transportation of specimens to laboratories.
- Assisted in training and onboarding new phlebotomists.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Centrifuged blood samples as outlined in clinical protocols.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Verified patients' identification for proper sample collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
PST Specialist
1 Year 5 Months- Streamlined workflows for laboratory operations, enhancing overall efficiency in sample handling.
- Implemented quality control measures to maintain accuracy in testing procedures and reporting.
- Coordinated specimen collection and processing to ensure timely delivery of diagnostic results.
- Developed training materials for new staff, improving onboarding process and knowledge retention.
- Led cross-functional teams to optimize laboratory processes, resulting in reduced turnaround times.
- Trained staff members on proper handling of PST files, reducing instances of file corruption and data loss.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Reviewed and processed requisitions for laboratory tests.
- Participated in quality assurance and competency assessment initiatives.
- Performed laboratory tests to assist physicians in diagnosis.
- Handled insurance verification tasks using various systems to validate patient insurance information.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Packaged and shipped specimens to central lab daily.
- Monitored supply levels and placed orders for laboratory supplies.
- Assisted in training and onboarding new phlebotomists.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Centrifuged blood samples as outlined in clinical protocols.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Verified patients' identification for proper sample collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Education
GED
Associate of Arts - Medical Assisting
Skills
Early childhood education
Parent engagement
Social-emotional learning
Special needs support
Motor skills development
Nutrition
Positive reinforcement
Behavior management
Behavior modification
Parent-teacher communication
Language development
First aid and CPR
Health and safety
Outdoor play supervision
Creative curriculum
Group instruction
Differentiated instruction
Networking skills
Activity management
Classroom management
Compliance
Time management
Attention to detail
Group teaching
Activity coordination
Decision-making
Collaborative skills
Analytical skills
Critical thinking
Creative problem solving
Adaptability and flexibility
Verbal and written communication
Teamwork and collaboration
Team collaboration
Relationship building
Relationship building and management
Active listening
Interpersonal skills
Conflict resolution
Professional ethics
Goal setting
Self motivation
Professionalism
Task prioritization
Task management
Team building
Analytical thinking
Problem-solving abilities
Conflict resolution
Goal setting
Work ethic
Life skills instruction
Timeline
Substitute Preschool Teacher
Little Lambs Preschool & Childcare
08.2025 - 05.2026Read More
Mobile Phlebotomist
Exam One Quest Diagnostics
12.2019 - 04.2021Read More
Mobile Phlebotomist
ExamOne, a Quest Diagnostics
12.2016 - 12.2019Read More
Phlebotomist
Fairbanks Memorial Hospital
11.2012 - 05.2015Read More
PST Specialist
LabCorp
08.2010 - 01.2012Read More
Allied College
Associate of Arts from Medical Assisting
Read More
Hillsboro High School
GED
Read More