Kathrin Modic
CANFIELD,OH
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Dr. James Leonelli, OBGYN
12.2023 - Current
- Managed over 40 clients per day
- Coordinated patient appointments and managed medical records using electronic health record systems.
- Educated patients on treatment plans, medications, and preventive care measures to promote health literacy.
- Streamlined office operations by implementing efficient scheduling processes improving patient flow.
- Mentored junior staff on best practices in patient interaction and clinical procedures enhancing team performance.
- Assisted in clinical procedures, maintaining sterile environments and supporting team efficiency.
- Coordinated patient scheduling, optimizing clinic workflow and reducing wait times.
- Managed electronic health records, ensuring accurate documentation and compliance with regulations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
Home health aide/caregiver
Department of Developmental Disabilities, Canfield, OH
03.2019 - Current
- Cares for adult male with seizure disorder and dup15Q syndrome. Non verbal, incontinent, and completely dependent on me. He also has motor delays and ASD. A normal day includes bathing, feeding, and giving meds every 2-4 hours, taking care of his service dog, being there in case he has a seizure and falls, and also taking him out to enjoy the community on his 'good' days.
- Advocated for clients' rights and preferences within the healthcare system, ensuring their voices were heard.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Provided personal care support to individuals with developmental disabilities, enhancing daily living activities.
- Assisted clients in medication management, ensuring adherence to prescribed regimens.
CCMA
Cancer Center, Mercy Health
10.2020 - 11.2023
- Room patients, take vitals, draw blood, take urine samples, bring patients back for chemo treatments and infusions. Building relationships with these patients is the most important- you see most of them every single week, some come in looking less weak, and more healthy, and others get worse and worse as the weeks go on. Having a good mentality keeps me going on the hard days.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Administered patient care including vital signs monitoring and medication administration.
- Assisted healthcare providers in clinical procedures ensuring compliance with safety protocols.
Secretary
Preferred Care Counseling
06.2019 - 07.2020
- Checked clients in, obtained insurance information, scanned documents and paperwork from the counselor, into clients charts. I scheduled clients appointments.
- Managed scheduling and calendar coordination for multiple executives.
- Facilitated communication between clients and staff to enhance service delivery.
- Organized and maintained confidential client records with precision.
- Answered multi-line phone system and enthusiastically greeted callers.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Streamlined office procedures to improve overall operational efficiency.
Education
High School Diploma - special education
Youngstown State University
Youngstown, OH06.2019
Skills
- Teamwork
- Decision making
- Time management
- Organization
- People skills
- Multitasking and prioritization
- Customer service
- Computer skills
- Critical thinking
- Strong problem solver
Certification
- CCMA (Certified Clinical Medical Assistant)
- CMAA (Certified Medical Administrative Assistant)
- First Aid
- CPR
- AED
Timeline
Certified Medical Assistant
Dr. James Leonelli, OBGYN
12.2023 - Current
CCMA
Cancer Center, Mercy Health
10.2020 - 11.2023
Secretary
Preferred Care Counseling
06.2019 - 07.2020
Home health aide/caregiver
Department of Developmental Disabilities, Canfield, OH
03.2019 - Current
High School Diploma - special education
Youngstown State University