Kathrine Jackson
South Bend,IN
Summary
Diligent Correctional Officer employs various management styles to supervise inmate activity. Persuasive leadership qualities generate respect and compliance from problematic residents. Detailed supervision during day-to-day prisoner interactions. Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of Ducomb Center programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
26
26
years of professional experience
Work History
Security Officer
Kard Security
South Bend, Indiana
08.2024 - Current
- I surveillance Chasity to make sure no one steals the Cadillac converters. I also do rounds which I have to do reports for.
Correctional Officer
DuCOMB Center
South Bend, IN
02.2023 - Current
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Instructed inmates on work detail and oversaw work-site transportation.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Detected potential threats and quickly defused conflicts.
- Maintained clear and open communications with facility areas to support safe operations.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
Factory Production Worker
Specialized Staffing
South Bend, IN
02.2017 - 09.2023
- Evaluated current production processes and made forward-thinking adjustments to improve output.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
- Sorted and packaged products to prepare for processing or shipment.
- Examined final products for conformance with quality and design standards.
- Loaded and unloaded items from machines and conveyors.
- Assisted processes for maintaining equipment cleanliness and safe operations according to company policies and procedures.
- Set up and tended equipment with machine operators to complete runs.
- Inspected and repaired products to meet project expectations.
Janitorial Worker
University of Notre Dame
South Bend, IN
10.2018 - 06.2023
- Gathered and emptied trash cans and disposed of bags.
- Sanitized and deep cleaned bathroom floors and surfaces.
- Dusted and wiped furniture and fixtures.
- Stored, used and disposed of cleaning chemicals and supplies.
- Followed strict schedules, cleaning according to facility usage and room availability.
- Monitored cleaning supply levels and requested reordering when inventory ran low.
- Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
- Swept and power washed outside building to keep sidewalks and parking lot clean.
- Reported interior and exterior maintenance needs to managers.
- Discarded cardboard boxes and trash in compactors and balers.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Paratransit Driver
Transpo
South Bend, IN
02.2022 - 09.2022
- Took disabled individuals and senior citizens to local destination.
- Transported passengers to healthcare appointments and developed productive relationships with medical personnel.
- Stayed up to date with local roads, traffic patterns and speed limits.
- Utilized lifts and ramps to help handicapped passengers board shuttles.
- Kept shuttle and reception areas clean and organized.
- Maintained safe driving habits to protect property and general public on roadways.
- Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
- Completed appropriate inspection paperwork and reported results to supervisors.
- Gave clear directions to passengers regarding destinations, pick-ups and drop-off locations.
- Greeted guests, helped customers enter and exit shuttle and loaded and unloaded luggage.
- Received and submitted passenger fares.
Assistant Teacher
New Life Academy - Okinawa, Japan
Fort Myers, FL
08.2010 - 06.2016
- Maintained safe, educational environment for students during learning and free play time.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Assisted teacher with enrichment activities, correcting papers or supervising classroom to foster positive learning environment
- Worked with students to reinforce learning of material or skill introduced by teacher.
- Created calm and disciplined classroom environment to improve student focus.
- Arranged age-appropriate activities to help children develop interests and talents.
- Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
- Communicated regularly with parents, teachers and administrators regarding student progress and needs.
- Assembled instructional materials for children's projects and play-time.
- Participated in workshops, trainings and conferences to improve educational skills.
- Remained calm and patient in student interactions to support individual growth and development.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Tested students' comprehension of subject matter through quizzes, tests and projects.
- Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
Caregiver
Gulf Coast Center For Law & Policy - Gcclp
Fort Myers, FL
03.2007 - 10.2012
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted with meal planning to meet nutritional plans.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Followed care plan and directions to administer medications.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed safe lifting and transferring techniques to transport residents.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Assisted clients with maintaining good personal hygiene.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Helped clients get in and out of beds and wheelchairs.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Organized oral medications for clients following dosage and schedule requirements.
- Drove clients to doctors' appointments and social outings.
- Maintained detailed records of services performed on clients.
- Contributed to case reviews of client status and progress.
- Consulted with client care team to continually update care plans.
Security Officer
Securitas Security Services USA
Fort Myers, FL
10.2006 - 11.2009
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Monitored premises and recorded activity in daily officer reports.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Observed patrons and customers to quickly address security situations.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Monitored security cameras to identify and respond to suspicious activity.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Assistant Manager
Foot Locker
Fort Myers, FL
04.1999 - 11.2008
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Completed inventory audits to identify losses and project demand.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
LIGHTHOUSE CHRISTIAN ACDEMEY
Bradenton, FL05.1993
Skills
- Evidence Preservation
- Trained in Defensive Tactics
- Non-Violent Intervention
- Inmate Rights
- Restraint Techniques
- Crisis Management
- Excellent Problem Solver
- Ethical Standards of Conduct
- Incident Reporting
- Security Checks
- Recreational Activities
- Control Room Maintenance
- Conduct Reporting
- Disciplinary Actions
- Head Counts
- Contraband Searching
- Public Safety
- Inmate Transport
- Corrections
- Inmate Supervision
- CCTV Monitoring
- Strategic Planning and Organization
- State and Federal Laws Knowledge
- First Aid and CPR Certified
Education and Training
other
Timeline
Security Officer
Kard Security
08.2024 - Current
Correctional Officer
DuCOMB Center
02.2023 - Current
Paratransit Driver
Transpo
02.2022 - 09.2022
Janitorial Worker
University of Notre Dame
10.2018 - 06.2023
Factory Production Worker
Specialized Staffing
02.2017 - 09.2023
Assistant Teacher
New Life Academy - Okinawa, Japan
08.2010 - 06.2016
Caregiver
Gulf Coast Center For Law & Policy - Gcclp
03.2007 - 10.2012
Security Officer
Securitas Security Services USA
10.2006 - 11.2009
Assistant Manager
Foot Locker
04.1999 - 11.2008
High School Diploma -
LIGHTHOUSE CHRISTIAN ACDEMEY