Hi, I’m
Kathrine Nelson
Receptionist
Albany,OR
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
17
years of professional experience
Work History
Christian Standard SchoolAlbany, OR
Teacher
08.2020 - 08.2023
Job overview
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Kohls Department StoreAlbany, OR
Customer Service Representative
08.2019 - 02.2020
Job overview
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Assisted customers with returns, refunds and resolving transaction issues.
- Upsold additional products and services to customers, increasing revenue.
- Built relationships with customers to encourage repeat business.
TLSMArgyle, TX
Receptionist
01.2007 - 08.2018
Job overview
- Confirmed appointments, communicated with members, and updated members records.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Resolved customer problems and complaints.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered phone promptly and directed incoming calls to correct offices.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Corresponded with members through email, telephone, or postal mail.
- Organized, maintained and updated information in computer databases.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Schedule Management
- Problem-Solving
- Child Development
- Cleaning and Organization
- Customer and Client Relations
- Multi-Line Telephone Systems
- Office Administration
- Organization Skills
- Calendar Management
Timeline
Teacher
Christian Standard School
08.2020 - 08.2023
Customer Service Representative
Kohls Department Store
08.2019 - 02.2020
Receptionist
TLSM
01.2007 - 08.2018
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