Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CNA/Unit Secretary
Parkview Health Solutions
Pueblo, CO
01.2015 - Current
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Managed incoming calls and directed to appropriate department.
Organized paperwork such as charts and reports for office and patient needs.
Maintained rapport with physicians, nurse,s and other healthcare personnel.
Provided information for patient admissions and discharges to foster timely processing.
Answered telephone calls to offer office information, answer questions and direct calls to staff.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Placed new supply orders, managed inventory and restocked clerical spaces.
Greeted visitors and initiated triage processes for clients to streamline patient flow.
Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments and handling patient inquiries.
Administrative Assistant
Souther Colorado Harm Reduction
Pueblo, CO
04.2017 - 07.2018
Executed record filing system to improve document organization and management.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Handled client correspondence and tracked records to foster office efficiency.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Provided clerical support to company employees by copying, faxing and filing documents.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Responded to inquiries from callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Transferred and directed phone calls, guests and mail to correct staff members.
Maintained office supplies inventory by checking stock and ordering new supplies.
Sales Associate
Armstrong Jewlery
Pueblo, CO
01.2010 - 01.2012
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Increased sales by offering advice on purchases and promoting additional products.
Maintained customer satisfaction with quick and professional handling of product returns.
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