Kathrine Wiseman
Amsterdam,NY
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Applegreen
Amsterdam, NY
02.2023 - 10.2024
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
Assistant Manager
McDonald's
Amsterdam, NY
09.2015 - 11.2022
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
Education
GED -
Houston High School
Houston, TX07-2004
Some College (No Degree) - Technology Assistant
DSU Training Institute
Houston, TXSkills
- Operations Management
- Employee Scheduling
- Schedule oversight
- Task Delegation
- Closing oversight
- Money Handling
- Customer service and satisfaction
- Microsoft Office expertise
- Staff Management
Languages
Spanish
Limited
Timeline
Assistant Manager
Applegreen
02.2023 - 10.2024
Assistant Manager
McDonald's
09.2015 - 11.2022
GED -
Houston High School
Some College (No Degree) - Technology Assistant
DSU Training Institute
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