Kathryn Akers
Reno,NV
Summary
Highly accomplished and resourceful professional with a proven background in management and customer communications. With 5+ years within Patagonia gaining expertise in effectively prioritizing workloads, implementing strategic solutions to address complex challenges, and maintaining strong relationships within the workplace. Possessing strong problem-solving skills, I thrive in dynamic environments, adept at analyzing situations and navigating potential solutions for optimal outcomes.
Overview
4
4
years of professional experience
Work History
Order Management Team Specialist
Patagonia
08.2020 - Current
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Provided ongoing support to team members through collaboration on processes and efficiencies.
- Facilitated cross-functional collaboration between multiple departments when required to troubleshoot ongoing and one-off issues.
- Improved financial accuracy by performing detailed account reconciliations and resolving discrepancies.
- Contributed to defining and developing new processes and procedures as part of ongoing efforts to enhance operational efficiency.
- Diagnosed and resolved system impediments on an on-going basis.
- Built relationships across various departments, ensuring seamless communication during problem-resolution efforts.
- Improved order fulfillment efficiency by analyzing available units and streamlining inventory from proper channels to the customer.
- Reduced errors in order processing by monitoring out of stock inventory and backorder trends.
- Provided additional system and procedural support to retail team members to ensure customer satisfaction at every stage.
- Assisted in ensuring proper migration of orders from web channels to D365.
Accounting Support - Inventory Accounting Analyst
Patagonia - EDP
03.2022 - 07.2022
- Enhanced inventory accuracy by conducting weekly inventory reports across three warehouses and reconciling noted discrepancies.
- Identified user and system errors to help mitigate inaccuracies within inventory.
- Collaborated with team members across departments to ensure timely completion of daily tasks, increasing overall productivity.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes and pin-pointing problem areas.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Collaborated between retail and inventory teams to ensure end of year auditing accuracy.
Education
High School Diploma -
Carson High School
Carson City, NVSkills
Professional Skills:
- Adaptable to changing demands
- Workflow optimization and efficiency
- Interpersonal skills
- Problem-solving abilities
System Skills:
- Advanced knowledge of D365 across multiple modules
- Experience with WM, Demandware and OSI
- Experience with Excel, Word and PowerBI
Timeline
Accounting Support - Inventory Accounting Analyst
Patagonia - EDP
03.2022 - 07.2022
Order Management Team Specialist
Patagonia
08.2020 - Current
High School Diploma -
Carson High School
Similar Profiles
Ellie BradyEllie Brady
Shop Associate at PatagoniaShop Associate at Patagonia
Theron BrownTheron Brown
Team Leader at PatagoniaTeam Leader at Patagonia
Leah PattersonLeah Patterson
Customer Service Guide at PatagoniaCustomer Service Guide at Patagonia
Aiden CampAiden Camp
Receiving Team Member at PatagoniaReceiving Team Member at Patagonia
James ToussaintJames Toussaint
Cleaning Service Technician at Cleaning Master ServiceCleaning Service Technician at Cleaning Master Service