Experienced registered nurse of 30+ years in multiple areas including clinical review, case management, healthcare documentation, management, and patient care. Skilled in medical record evaluation, regulatory compliance, and multidisciplinary communication. Known for problem-solving, adaptability, and a collaborative approach to improving patient and employee care. Proven ability to streamline review processes, ensure compliance, and apply critical analysis to enhance healthcare outcomes.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Employee Health RN
CARSON TAHOE HOSPITAL
03.2023 - 01.2025
Facilitated new hire health screenings to ensure compliance with medical/state/federal requirements
Monitor/evaluate employee compliance with annual Employee Health Department/hospital requirements
Coordinate immunization programs with the hospital
Gave immunizations/N95 testing/PPE review as required
Provide educational counseling/first aid treatment/Occupational Health and Work Comp issues
Administered medications accurately and safely, reducing medication errors and adverse reactions.
Educated employees on disease management and self-care techniques, promoting lifestyle changes for improved health.
Enhanced employee satisfaction through effective communication, empathy, and timely response to their needs.
Post Anesthesia Care Unit RN
MD'S - MOUNTAIN WEST SURGICAL CENTER
09.2022 - 03.2023
Received, recovered and discharged patients of various types of plastic/cosmetic outpatient surgeries
Ensure proper understanding of discharge instructions
Assisted with Pre Op duties
Administered medications accurately and safely, reducing medication errors and adverse reactions.
Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Completed follow up phone calls to ensure knowledge and healing outcomes
Clinical Documentation Specialist-HIM/Sierra Surgery PACU
CARSON TAHOE HOSPITAL
11.2021 - 08.2022
CDS position dissolved due to department restructure
Performed documentation coding, chart reviews, inquiry for diagnosis accuracy and insurance billing compliance to support AMA and CMS guidelines
Facilitated interdisciplinary collaboration between physicians, nurses, case managers, coders, and other relevant stakeholders regarding the appropriate representation of patient severity levels within EHRs.
Analyzed data from audits to identify areas for improvement in clinical documentation processes, implementing targeted interventions for positive change.
Expedited accurate clinical documentation completion by promptly responding to queries from healthcare providers and support staff, offering timely guidance and support.
Communicated with physicians, nurses and other caregivers to explain importance of accurate and clear documentation.
Maintained strong knowledge of medical terminology, diseases and conditions and procedures.
PACU Received, recovered and discharged patients of various types of outpatient surgeries
Ensure proper understanding of discharge instructions
Completed follow up phone calls to ensure knowledge and healing outcomes
PACU RN
CARSON TAHOE HOSPITAL
06.2017 - 11.2021
Received, treated, discharged and sometimes transferred patients to inpatient status after various types of outpatient surgeries in same day outpatient surgery setting
Next day follow up phone calls to patients/family
Administered medications accurately and safely, reducing medication errors and adverse reactions.
Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Workers Compensation Program Manager
RENO ORTHOPAEDIC CLINIC (ROC)
08.2014 - 05.2017
Liaison between ROC physicians/staff/. Managed cross-functional teams for successful communication with patients, attorneys, Nurse Case Managers, Insurance Adjusters and employers claimant treatment and progression to return to work goals.
Assisted physician practice with maintaining state compliance regarding Work Comp laws
Data review, education, customer service, marketing, medical records review, and constant communication with insurance adjusters, employers and attorney.
Established strong relationships with key stakeholders, ensuring support for program initiatives.
Met with project stakeholders on regular basis to assess progress and make adjustments.
Coached team members on professional development opportunities, contributing to improved overall performance.
Worker's Compensation Nurse Case Manager
ISYS SOLUTIONS, INC
10.2010 - 07.2014
Solo RN in Northern Nevada/Northern California - managed/coordinated care for assigned injured workers files both telephonically and in the field; local and long distance travel
Coordinated with insurance adjusters, attorneys, treating and specialty physicians, PT/OT Therapy, and other entities to ensure correct medical management and coordination of the medical treatment for the injured worker
Worked fast to complete tasks and meet daily deadlines.
Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
Followed instructions and procedures to complete assigned tasks.
Nursing Supervisor ED Fast Track/Interim Chest Pain Manager
RENOWN REGIONAL MEDICAL CENTER
12.2008 - 10.2010
Maintain scheduling/staffing, evaluations, discipline, Press Ganey patient satisfaction/rounding, and payroll/Kronos
Audit lab culture results with patient follow up and ED chart audits for quality control, core measures and compliance
Promoted interdisciplinary collaboration by fostering strong relationships with physicians, therapists, and other healthcare professionals.
Mentored new nursing staff members to promote adherence to established best practices and foster professional growth.
Delegated tasks and provided leadership for numerous nurses and support personnel.
Contributed to positive team dynamics as an approachable supervisor who actively listened to concerns from both patients and nurses.
ED Manager/Nursing Supervisor/ED and Imaging Staff RN
WASHOE MEDICAL CENTER (Rebranded to Renown Medical Center in 2006)/RENOWN MEDICAL CENTER SOUTH MEADOWS
02.2003 - 12.2008
Managed 13+ bed ED and 60+ employees
Operations included maintaining department budget, QA/QI, staffing issues, Gallup/Press Ganey satisfaction scores, writing policies and implementing a new graduate program
Participated in ramp up and launch of EPIC/Tracking and Triage
Worked with other departments in maintaining integrated patient care and safety issues
Transitioned from Nursing Supervisor to Manager
Duties included assisting with ramp up of the new hospital prior to opening; to include but not limited to revision of policies and procedures, compiled employee files, training programs, ordering supplies, computer training, scheduling/staffing, evaluations, discipline and patient satisfaction
Also worked in Imaging as sedation RN
Managed and motivated employees to be productive and engaged in work.
Education
Associates in Applied Science - Nursing
Western Nevada Community College
01.1991
Skills
Quality improvement
Team coordination
EMR systems
Clinical judgment
Efficient typing rate of 60 WPM
Accurate Data Entry
Discharge planning
Health promotion
Coding Patient Information for Compliance
Care coordination
Certification
Nevada RN, 21542, Current
Hawaii RN, 94658, Renewable
Idaho, RN, 24780, Renewable
California RN, 518318, Renewable
BLS, Current, 03/01/25
Employer Contacts
Carson Tahoe Hospital, 1600 Medical Pky, Carson City, NV, 89703, Julie Dums, 906-280-6752, Rebecca Tucker, 775-445-8585, Erin Amodei, 775-445-7477
Mountain West Surgical Center, 500 Damonte Ranch Pkwy, Ste 958, Reno, NV, 89521, Amanda Belanger, 775-460-4626
Reno Orthopaedic Clinic, 555 N Arlington Ave, Reno, NV, 89503, Lisa Mead, 775-786-3040
ISYS Solutions, LLC, 2650 E. Imperial Hwy, Ste 300, Brea, CA, 92821, 714-521-7656
Renown Regional Medical Center, 1155 Mill St, Reno, NV, 89502, 775-982-4100, Human Resources, 775-982-4156
Renown South Meadows Medical Center, 10101 Double R Blvd, Reno, NV, 89521, 775-982-7000
Surgical Arts Surgery Center, 5411 Kietzke Lane, Reno, NV, 89511, No longer in business
Timeline
Employee Health RN
CARSON TAHOE HOSPITAL
03.2023 - 01.2025
Post Anesthesia Care Unit RN
MD'S - MOUNTAIN WEST SURGICAL CENTER
09.2022 - 03.2023
Clinical Documentation Specialist-HIM/Sierra Surgery PACU
CARSON TAHOE HOSPITAL
11.2021 - 08.2022
PACU RN
CARSON TAHOE HOSPITAL
06.2017 - 11.2021
Workers Compensation Program Manager
RENO ORTHOPAEDIC CLINIC (ROC)
08.2014 - 05.2017
Worker's Compensation Nurse Case Manager
ISYS SOLUTIONS, INC
10.2010 - 07.2014
Nursing Supervisor ED Fast Track/Interim Chest Pain Manager
RENOWN REGIONAL MEDICAL CENTER
12.2008 - 10.2010
ED Manager/Nursing Supervisor/ED and Imaging Staff RN
WASHOE MEDICAL CENTER (Rebranded to Renown Medical Center in 2006)/RENOWN MEDICAL CENTER SOUTH MEADOWS
02.2003 - 12.2008
Associates in Applied Science - Nursing
Western Nevada Community College
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