Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
University Development Counselor
Grand Canyon Education
01.2023 - Current
Enhanced student career planning by developing and implementing individualized counseling strategies.
Increased university enrollment rates by guiding students through the application process and providing valuable insights into college choices.
Improved student retention rates with timely interventions and targeted support services.
Cultivated strong relationships with faculty, staff, and parents to foster a supportive learning environment for students.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Improved office efficiency by implementing new filing systems and document management processes.
Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
Case Manager
Prince William County Public Schools
08.2019 - 03.2022
Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Enhanced students'' critical thinking skills through the use of engaging debate topics and problem-solving exercises.
Established a positive classroom environment by setting clear expectations and fostering open communication between students and teachers.
Utilized organized, methodical and technical approach to teaching concepts.
Instructional Assistant
Fairfax County Public Schools
01.2017 - 08.2019
Enhanced student comprehension by utilizing multimedia resources and interactive activities in lesson plans.
Assisted teachers in developing differentiated instructional strategies, resulting in improved student outcomes.
Provided one-on-one support to students with special needs, enabling them to achieve academic success.
Implemented behavior management techniques to maintain a positive and focused learning environment.
Communicated regularly with parents regarding their child''s academic performance and any areas requiring additional support or intervention.
Enhanced data accuracy by diligently reviewing and validating collected information.
Developed customized data collection methods tailored to specific client needs and requirements.
Account Executive
Konica Minolta Business Solutions
03.2016 - 09.2016
Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Streamlined account management processes for increased efficiency and improved client retention rates.
Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
Negotiated contracts successfully, securing favorable terms for both the company and clients.
Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
Recruiter
HFL DC
06.2015 - 01.2016
Increased candidate placements by developing and maintaining relationships with clients and candidates.
Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
Improved employee retention rates through thorough candidate screening and interview techniques.
Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
Independent Sales/Events Contractor
Navy Marine Coast Guard Residence Foundation
10.2012 - 05.2015
Boosted sales revenue by implementing customized sales strategies tailored to individual clients'' needs.
Established strong client relationships through consistent follow-ups and excellent communication skills.
Generated new leads by conducting cold calls, networking events, and referrals from existing customers.
Expanded market reach with targeted prospecting and market research to identify potential clientele.
Streamlined the sales process by utilizing CRM software for efficient lead tracking and management.
Facilitated sales presentations that showcased product value propositions effectively, leading to increased conversion rates.
Executive Financial Aid Specialist at Grand Canyon Education (Grand Canyon University)Executive Financial Aid Specialist at Grand Canyon Education (Grand Canyon University)